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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 12-22-2007, 07:25   #1 (permalink)
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v3re BOOTLOADER NOT SUPPORTED TO UNLOCK


is there anyway to unlock this phone ? I prepare here the log for you to analize smart clip team...

SmartMoto 3.01
S-Card: XXXXXXXX Smart-Clip dongle, v 2.00, assigned Smart-Clip: XXXXXXXX Europe, initializing... OK
Clip serial: XXXXXXXXX, version: 4.00, initializing... OK
Searching for phone... no phone found
Searching for phone... found Motorola Phone (V3re), getting test interface... OK
Model V3re
Firmware R3442A_G_0E.43.08R
Switching to flash mode... could not get USB descriptor
Searching for phone... found S Blank Neptune LTE2, getting test interface... interface not found
Switching to flash mode... OK
Reading phone boot version... 4.00
Boot version 0x400 is not supported for model 'V3re'
Boot version 0x400 is not supported for model 'V3re'
io timeout
 
Old 12-22-2007, 09:38   #2 (permalink)
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@ MARKIE41,

In case if boot version get read as 4.00 most probably that the handset has some hardware malfunction. in most cases the flash chip is damaged. Please check the PCB of the phone.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 12-22-2007, 21:04   #3 (permalink)
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I have exactly the same problem with the exact phone and the latest smartclip updates ... i don't think its a fulty chip as i have as it's a brande new phone
 
Old 12-23-2007, 05:19   #4 (permalink)
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same with me now the pone is in bootloader mode
 
Old 12-23-2007, 05:38   #5 (permalink)
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Now The pone Boot loader is
0C.C1
SW Version:
R3442A_G_0E.43.08R
PH SIG ERR:
35:02
 
Old 12-23-2007, 09:20   #6 (permalink)
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Always Check bootloader by 3 keys
0C.C1 is 100% Supported.
if prepare and backup was done ok.
Do TP again i am sure ur handset will be Unlocked All ok.

BR...
 
Old 12-23-2007, 10:09   #7 (permalink)
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bro can u pls help me with my v3re im using smartclip
 
Old 12-23-2007, 18:14   #8 (permalink)
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come on are you new in this bussines or what v3re is not supported by prepare method you should use smart testpoint procedure to unlock this phone
 
Old 12-23-2007, 18:20   #9 (permalink)
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Baby before making TP
U must prepare phone with data cable Connected.
then u can open phone and make TP

learn b4 comment
 
Old 12-31-2007, 07:30   #10 (permalink)
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i have the same problem mate but the phone now is in blank mode.......
 
Old 01-02-2008, 11:38   #11 (permalink)
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Quote:
Originally Posted by Mr.Cool_79 View Post
i have the same problem mate but the phone now is in blank mode.......
What have you done to the phone? What steps did you perform? Do you have an original Smart TestPoint cable?



Best Regards
GSMServer team



 
Old 02-18-2008, 13:40   #12 (permalink)
4ly
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hi mr GSM Support:::

i have the same prob

i have done few fone with out ne prob but this one iz in blank mode and does't take tp. wat happend iz after preparing fone ven it says to conect tp.
i have conect tp but doest serch fone :: no fone found:: after abt few tries i left the fone same and it was asking again and again for test point which can not b e conected ;;; now its in blank mode does't take flasg repair pda or does't even start unlocking from step one.

c if u can help us out..

cheers
 
Old 02-18-2008, 13:51   #13 (permalink)
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@ 4ly,

In case is the phone stays in blank mode, then most probably that it has some hardware malfunction. Please check the mainboard of the, make sure that it doesn't have any malfunctions or short circuits.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
Old 02-18-2008, 14:46   #14 (permalink)
4ly
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@ Gsm - Support

thanks for ur kind rep but there is no short circuits or board damge as i have done many b4.
is there any normal test point on the borad to put it in blank mode except the unlocking tp like v3r or others.

thanks
 
Old 02-18-2008, 14:56   #15 (permalink)
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@ 4ly,

"Classic" TestPoint for this phone model doesn't exist. It can be unlocked with the Smart TestPoint cable only. In case if "Classic" TestPoint was used, then it definitely has hardware malfunction.



Best Regards
Smart-clip team
www.smart-clip.com
www.scoutdongle.com
www.GsmServer.com
www.boot-loader.com
www.smart-unlocker.com
 
 

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