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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 02-13-2009, 13:07   #1 (permalink)
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To Smart-Clip Support,please read this!


Hello I am your customer from Bulgaria and the user has 3 years of using Smart-Clip, and soon bought his last summer and S-dongle + Flash File support from Boot-Loader.com.I have a big trouble with your Receller to Bulgaria incorect yesterday which was very connected with you, and you asked me to delete the User-Account, which is not fair because I am everything you paid for your product, and our relationship between me and your receller, do not affect you in any way.

Please support, becouse this is not currently corect.In addition to Flash Files Support, and deleted my Account without which I can not update your Smart-Clip.

Smart-Clip update software 3.04
Warning: make sure you use power adapter!


Reading clip info ...
Auto searching clip ...
Looking for clip on Smart Adaptor ... not found
Looking for clip at 0x378 ... OK
Clip serial: *********
Firmware version: 4.08

Auto searching clip ...
Looking for clip on Smart Adaptor ... not found
Looking for clip at 0x378 ... OK
Clip serial: *********
Firmware version: 4.08
login ... denied
Unknown market
Clip warranty period:
22-Mar-2006 to 18-Sep-2006 (expired)
Checking dongle ... OK
Smart-Clip dongle found, serial *********
Update denied, save log and contact support
Please send log file to [email protected]


Your receler for Bulgaria:

Alexander Alexandrov
email: [email protected]
web: http://www.elutsk.com/sasho
phone: +359887253312
icq: 132533533


Pleace, help me and be coretly with your customer.

Thank's in Advance.

Best Regards Jeff-Service Co AD from Bulgaria.
 
Old 02-13-2009, 14:22   #2 (permalink)
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Please contact Alexander Alexandrov for details.


Best Regards
GSMServer team

 
Old 02-13-2009, 14:55   #3 (permalink)
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Re:

I wiil clear situation with Alexander Alexandrov, but you must delete for now only-flash file support, not full-smart-clip update support-in this point you are incorect, becouse i payed to you for Smart-Clip hardware support.
 
Old 02-13-2009, 15:07   #4 (permalink)
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@Gubby_J

waiting you to clear old balance
after that all will work like before

bestr regards
sasho
 
Old 02-13-2009, 15:15   #5 (permalink)
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Quote:
Originally Posted by alexander_bg View Post
@Gubby_J

waiting you to clear old balance
after that all will work like before

bestr regards
sasho
Ok,no problems But please write what Balance for what, to known other people and people from Smart-Clip Support , thath is balance not for Smart-Clip and GSM-Server products,and this is your game to clear your situation and you calumniate to Smart-Clip support and sellers for your another game and bissness.
 
Old 02-13-2009, 15:28   #6 (permalink)
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It is not important for what ! Just clear OLD BANALCE. That is ALL
 
Old 02-13-2009, 15:47   #7 (permalink)
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Quote:
Originally Posted by alexander_bg View Post
It is not important for what ! Just clear OLD BANALCE. That is ALL
For you is not important, but for your bisness-partner from Boot-Loader and GSM-server maby is important for their clients too, that you manipulate people from Boot-Loader to play your another game.

In this case this is incorect to me .
 
Old 02-13-2009, 15:50   #8 (permalink)
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Alexander Alexandrov is a TRUSTED RESELLER.
 
Old 02-13-2009, 15:52   #9 (permalink)
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Better pay not cray
 
Old 02-13-2009, 16:00   #10 (permalink)
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Quote:
Originally Posted by jamchat View Post
Alexander Alexandrov is a TRUSTED RESELLER.
+1 Sasho is TRUSTED RESELLER.
 
Old 02-13-2009, 16:00   #11 (permalink)
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YES is a trusted resseler i have not never problem with him.
 
Old 02-13-2009, 16:04   #12 (permalink)
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100% trustable reseller. never had problems when i buy boxes from him.
 
Old 02-13-2009, 16:08   #13 (permalink)
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Quote:
Originally Posted by Gubby_J View Post
For you is not important, but for your bisness-partner from Boot-Loader and GSM-server maby is important for their clients too, that you manipulate people from Boot-Loader to play your another game.

In this case this is incorect to me .

If u OWE u should pay off ur debt.
 
Old 02-13-2009, 16:08   #14 (permalink)
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I buy many Boxes and device support and never trouble.He is a trusted RESSELER in BULGARIA.
 
Old 02-13-2009, 16:11   #15 (permalink)
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@Gubby_J

hey m8
You have to clear u`r old balance first
Thats my opinion


B.r

Fallen Angel
 
 

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