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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > GSMServer Products > Smart-Clip


 
 
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Old 02-07-2006, 18:02   #1 (permalink)
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Join Date: Aug 2004
Location: Granada - Spain
Age: 52
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Your clip is bound to another user :(


....
My reseller as me doesn't know who I register or what registration he/she can have this clip.
I have written to the support of Smart-clip but they have not responded me.

It registers me to my, the page knows my I number of clip but it refuses me the access.

Can somebody tell me how or where to request help with this problem?
From already, thank you

Last edited by Chebanet; 07-13-2007 at 11:20.
 
Old 02-08-2006, 21:22   #2 (permalink)
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not underrstand you at all...please clarify problem
 
Old 02-10-2006, 18:56   #3 (permalink)
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Quote:
Originally Posted by Multi-COM
not underrstand you at all...please clarify problem
He said that to access the boot-loader itīs necessary to make login with the smartclip, but her smartclip was registered with other user and now he doesn't have as accessing the boot-loader for download flash files while he doesn't enter with the user name that registered her smartclip.

Forgive my English

best regards.
 
Old 02-10-2006, 19:04   #4 (permalink)
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Quote:
Originally Posted by Multi-COM
not underrstand you at all...please clarify problem
it seems the problem is that the reseller has registered the clip to someone else (but doesnt know who) So when the user tries to log in they get the message registered to someone else.
If this is the case then its upto reseller to sort it out or maybe smartclip team could re-register it to Chebanet (as long as its not clone or something)
 
 

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