Alcatel 1016g - GSM-Forum

Stevefilby · 06-21-2020, 13:29

Hi
I am trying to unlock Alcatel 1016g useing SPD 3939

Searching phone;
For an successful connection do the following:
1. Remove battery and usb cable
2. Insert the usb cable in the phone
3. Keep pressed the boot key and insert the battery
ERROR: SCI USB2Serial port not found ! BE sure the drivers from support were installed;
I think my problem is drivers as my pc keeps finding the port as Unkown comport.
I unlocked several phones before shutdown, this pc was running W7. over the three month shutdown here in uk I updated to W10. When I try to update the drivers, reinstal, i keep getting " this driver is not intended for this platform". Have I messed up?
any advice gratefully received.
Thank you

Steve

**.:hack3r2k:.** · 06-22-2020, 15:38

If you have 64 bit pc dont try to 9install 32 bit ones else you will have the mentioned error. And you have both platform drivers included in the spdtool archive.

Br

Stevefilby · 06-23-2020, 14:29

Thank you as always.
I uninstalled both drivers ( 64 and 82) and reinstalled 64 version, phone now unlocked. Thank you
Steve

06-21-2020, 13:29	#1 (permalink)
Stevefilby Freak Poster Join Date: Dec 2015 Location: GREAT YAR*** Posts: 335 Member: 2495115 Status: Offline** Thanks Meter: 34	Alcatel 1016g Hi I am trying to unlock Alcatel 1016g useing SPD 3939 Searching phone; For an successful connection do the following: 1. Remove battery and usb cable 2. Insert the usb cable in the phone 3. Keep pressed the boot key and insert the battery ERROR: SCI USB2Serial port not found ! BE sure the drivers from support were installed; I think my problem is drivers as my pc keeps finding the port as Unkown comport. I unlocked several phones before shutdown, this pc was running W7. over the three month shutdown here in uk I updated to W10. When I try to update the drivers, reinstal, i keep getting " this driver is not intended for this platform". Have I messed up? any advice gratefully received. Thank you Steve

06-22-2020, 15:38	#2 (permalink)
.:hack3r2k:. Product Manager Join Date: Aug 2002 Location: FuriouSTeaM Posts: 53,978 Member: 15022 Status: Offline Sonork: 100.53452 Thanks Meter: 61,568	If you have 64 bit pc dont try to 9install 32 bit ones else you will have the mentioned error. And you have both platform drivers included in the spdtool archive. Br

06-23-2020, 14:29	#3 (permalink)
Stevefilby Freak Poster Join Date: Dec 2015 Location: GREAT YAR*** Posts: 335 Member: 2495115 Status: Offline** Thanks Meter: 34	Thank you as always. I uninstalled both drivers ( 64 and 82) and reinstalled 64 version, phone now unlocked. Thank you Steve