BB; sorry only emergency calls are allowed

[babyelephantt]

Hello,

I have a Blackberry 7290 that is trying to give me problems. I unlocked the phone and now phone cannot make calls. When I try making phone calls it writes, sorry only emergency calls are allowed.

I have all the necessary settings on calls forwarding, baring and co but still this phone is giving me the same error. I have flashed it but it's still giving me the same error. Is there any other solution one can suggest?

Thanks in advance.

[mamirza]

Hi !

Perhaps this help !

BR.

[babyelephantt]

Originally Posted by mamirza

Hi !

Perhaps this help !

BR.

Thanks Mamirza but I have checked the phone, it's not barred and radio is not turned off but on. But still phone cannot make calls.

[mamirza]

Hi !

Am sure phone must b showing all network !
Try reflash phone. If same phone is barred/sim not supported/band not supported.

Visit here !

BR.

[babyelephantt]

Originally Posted by mamirza

Hi !

Am sure phone must b showing all network !
Try reflash phone. If same phone is barred/sim not supported/band not supported.

Visit here !

BR.

I have reflashed phone but still behaving the same way. Need your help forum members.

[ferdie138]

hi,
any solution for this problem......

thanks,
ferdie

[snsoftkiller]

Problem is due to IT policy !!!
If after reflash your phone still have this problem then try this working solution tested by me many times

WARNING!
Follow these instructions only if you know what you are doing.
These instructions can actually downgrade certain BlackBerry's abilities (i.e. permanent loss of support for Bluetooth keyboards) if your BlackBerry actually does not already have an IT policy installed.
These instructions are meant as a last resort to regain BlackBerry capabilities, in the event your BlackBerry is encumbered by a restrictive leftover IT policy after removal from a BES. (i.e. eBay purchased BlackBerry)

Removing IT Policy.

Note: See this post.

This is a How-To for removing IT policy from your BB. In essence, what this does is apply a blank IT policy to the device. The blank IT policy does, unfortunatly, leave some IT policy firewalls in place, however. For instance "keystroke injection" is set by default to "deny" on most IT policies. This blank policy won't give back "allow" for this feature. This becomes a problem if you desire to use a Bluetooth keyboard. You'll be unable to use the keyboard. If a way is found to get this back then I'll edit this post accordingly. A quick check to see if your BB is under IT policy can be done by going to Options/Security on your Device. If you see any references to IT Policy whatsoever, then you have a potentially restrictive IT Policy that can be removed.

The Disclaimer/Intended Use.

This guide is intended for use by people that own their own Blackberry, and for whatever reason, have inherited a company's IT policy on their device. Really, there are two scenarios where this guide is useful.
You bought a Blackberry on eBay and are unable to make changes to the settings or install Third Party Applications.
You have a Blackberry that was previously connected to a company's BES and, for whatever reason, you no longer intend to connect to that BES.
Important: If you're still connected to a company BES, and simply want to install the latest and greatest third party application I would not recommend this approach. Talk to your BES administrators and ask them to grant you the appropriate rights. There are two problems in using this guide to bypass your company's security policy. First, whenever you reconnect to the company server, your security settings will revert back to how they were. Second, and perhaps more importantly, you run the risk of getting fired.

Procedure:

Step 1
Ensure the Blackberry Desktop Manager is installed using Blackberry Internet Service, and not Blackberry Enterprise Server. If you are unsure, it would probably be a good idea to uninstall the Desktop Manager and start again.
If you don't have the CD that came with your Blackberry, the Software can be downloaded here.


Step 2
Download the file policy.bin and save it in your Blackberry installation directory (C:\Program Files\Research In Motion\BlackBerry).

Step 3
Wipe your Blackberry, creating a backup if necessary. Select Options/Security/Wipe on the Device.
If this option is unavailable, you may have to install the latest software on your Blackberry. You need to Download and install the latest OS for your device. Connect your device, open the Desktop Manager, select Application Loader, and follow the prompts.

Step 4
Close the Desktop Manager if it is open.


Step 5
From the Windows XP Start Menu select Run..., and at the prompt type regedit. In the tree on the left hand side, navigate to:

HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager

Right-Click the Policy Manager Folder and select New/String Value. Name the value Path. Now, Double-Click the Path Subkey and set Value Data to:

C:\Program Files\Research In Motion\BlackBerry\policy.bin


Step 6
Open the Desktop Manager.


Step 7
Connect the Device.
Verification
Once complete, the Options/Security screen on your Blackberry should not contain references to an IT Policy, you should now be able to change all settings (including password prompts), and install Third Party Applications.

A big thanks to 7100simpleisbetter and barjohn of BlackberryForums.com for this BB saving procedure.

Original thread here

[ferdie138]

Originally Posted by SNSOFTKILLER

Problem is due to IT policy !!!
If after reflash your phone still have this problem then try this working solution tested by me many times



Removing IT Policy.

Note: See this post.

This is a How-To for removing IT policy from your BB. In essence, what this does is apply a blank IT policy to the device. The blank IT policy does, unfortunatly, leave some IT policy firewalls in place, however. For instance "keystroke injection" is set by default to "deny" on most IT policies. This blank policy won't give back "allow" for this feature. This becomes a problem if you desire to use a Bluetooth keyboard. You'll be unable to use the keyboard. If a way is found to get this back then I'll edit this post accordingly. A quick check to see if your BB is under IT policy can be done by going to Options/Security on your Device. If you see any references to IT Policy whatsoever, then you have a potentially restrictive IT Policy that can be removed.

The Disclaimer/Intended Use.

This guide is intended for use by people that own their own Blackberry, and for whatever reason, have inherited a company's IT policy on their device. Really, there are two scenarios where this guide is useful.
You bought a Blackberry on eBay and are unable to make changes to the settings or install Third Party Applications.
You have a Blackberry that was previously connected to a company's BES and, for whatever reason, you no longer intend to connect to that BES.
Important: If you're still connected to a company BES, and simply want to install the latest and greatest third party application I would not recommend this approach. Talk to your BES administrators and ask them to grant you the appropriate rights. There are two problems in using this guide to bypass your company's security policy. First, whenever you reconnect to the company server, your security settings will revert back to how they were. Second, and perhaps more importantly, you run the risk of getting fired.

Procedure:

Step 1
Ensure the Blackberry Desktop Manager is installed using Blackberry Internet Service, and not Blackberry Enterprise Server. If you are unsure, it would probably be a good idea to uninstall the Desktop Manager and start again.
If you don't have the CD that came with your Blackberry, the Software can be downloaded here.


Step 2
Download the file policy.bin and save it in your Blackberry installation directory (C:\Program Files\Research In Motion\BlackBerry).

Step 3
Wipe your Blackberry, creating a backup if necessary. Select Options/Security/Wipe on the Device.
If this option is unavailable, you may have to install the latest software on your Blackberry. You need to Download and install the latest OS for your device. Connect your device, open the Desktop Manager, select Application Loader, and follow the prompts.

Step 4
Close the Desktop Manager if it is open.


Step 5
From the Windows XP Start Menu select Run..., and at the prompt type regedit. In the tree on the left hand side, navigate to:

HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager

Right-Click the Policy Manager Folder and select New/String Value. Name the value Path. Now, Double-Click the Path Subkey and set Value Data to:

C:\Program Files\Research In Motion\BlackBerry\policy.bin


Step 6
Open the Desktop Manager.


Step 7
Connect the Device.
Verification
Once complete, the Options/Security screen on your Blackberry should not contain references to an IT Policy, you should now be able to change all settings (including password prompts), and install Third Party Applications.

A big thanks to 7100simpleisbetter and barjohn of BlackberryForums.com for this BB saving procedure.

Original thread here

hi,
thank you for your reply.....but i dont know simple instruction ,,its not working fot me....bb 8700 ....trying to check what is my mistake...everything followed per instruction but no luck....

once again .....thank you

ferdie

[snsoftkiller]

Originally Posted by ferdie138

hi,
thank you for your reply.....but i dont know simple instruction ,,its not working fot me....bb 8700 ....trying to check what is my mistake...everything followed per instruction but no luck....

once again .....thank you

ferdie

Try again uninstall desktop manager and do step by step you will get it work 10000% Did you download the file policy.bin and copy it in C:\Program Files\Research In Motion\BlackBerry where "C:" is the harddrive where you install the desktop manager ?

[ferdie138]

Originally Posted by SNSOFTKILLER

Try again uninstall desktop manager and do step by step you will get it work 10000% Did you download the file policy.bin and copy it in C:\Program Files\Research In Motion\BlackBerry where "C:" is the harddrive where you install the desktop manager ?

hi,
YES...everything was followed...but i dont why..IT POLICY... still in my bb...AND I CAN NOT MODIFY.....

THANKS

[snsoftkiller]

Wipe your handset, check if you copy the policy bin in the right folder. Reinstall the desktp manager and again follow step by step. I test it many times !!!

[ferdie138]

hi,
thank you for your support......problem solve ......bad cable TX pin loosed ...now its working


thanks......

[snsoftkiller]

Originally Posted by ferdie138

hi,
thank you for your support......problem solve ......bad cable TX pin loosed ...now its working


thanks......

Very happy to know hear that

[andy_gal]

and how Furious can Unlock the Phone ...
Try to explain this ...

what i got is ...


BBPIN: 40104774
Detected: RIM 7500 Series iDEN Handheld
Platform version: 1.4.0.48
Invalid device reply during unlock codes request.
Time needed - 00:00:01
-----------------------------------------------
for :
blackberry 7520 Wireless hand held v. 4.2.37


????????

[.:hack3r2k:.]

Originally Posted by andy_gal

and how Furious can Unlock the Phone ...
Try to explain this ...

what i got is ...


BBPIN: 40104774
Detected: RIM 7500 Series iDEN Handheld
Platform version: 1.4.0.48
Invalid device reply during unlock codes request.
Time needed - 00:00:01
-----------------------------------------------
for :
blackberry 7520 Wireless hand held v. 4.2.37


????????

If you can read "RIM 7500 Series iDEN Handheld" . We support Blackberry OS not IDEN.

Br