problem for unlock alcatel ot-4015x (SOLVED)
 

hi,
can you give me a solution for this model :
alcatel ot-4015x
provider id : 4015x-2argfa1

i try with OTsmart, chose pop c1 or ot-4015
but when i connect my phone i have this message :

Using library Brom_DLL_v7.1413.5
Searching phone;
Phone detected (PreLoader USB VCOM Port)
Preparing to start flash mode;
Preparing to open COM62
ERROR: Comport open failed !
ERROR: BOOT_PHONE;

any solution ??
thank

because the drivers are not installed properly. watch the video




If you cant manage im online on skype

ok,
it's working now.
best regard

Drivers location \usb_driver\Driver_Auto_Installer\SmartPhoneDriver \x86;
If the detection fails, install manually the port from the device manager using usbvcom.inf;

DA_HIGHSPEED_VCOM (Lenovo DA USB VCOM (Android))
TRYING TO OPEN COM5;
DEVICE INFO:
BB CHIP: MT6572_S00 [CA01, 00, 6572, FF]
HW_STORAGE_EMMC: 0x504E01FE 0x34394A31 0xCE871248 0x0BB18C61 [SIZE=0xE9B00000]
IMEI1 [OTP 0001]: 866651-02-336728-0
IMEI2 [OTP 0001]: 000000-00-000000-0
PROVIDER: 4015X-2AE5GB1
USRDATA INFO: 0x5D680000 SIZE: 0x8C480000



Searching data;


Locked to [SIM1]: 234-30
code_cat_n: 6675867325 enabled: yes tries: 3
code_cat_ns: 4246455758 enabled: no tries: 10
code_cat_sp: 7182001960 enabled: no tries: 10
code_cat_c: 4953142314 enabled: no tries: 10
code_cat_sim: 0788937707 enabled: no tries: 10
code_cat_ns_sp: 53297761 enabled: no tries: 5
code_cat_sim_c: 86817778 enabled: no tries: 5

Phone unlocked; Remove battery and cable;

Time needed - 00:00:15