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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Saras Boxes > n-Box


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Old 08-26-2013, 17:48   #1 (permalink)
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New box from ip-mart


hi there
since my old box is not updating any more .......
I thought like ok now Saras is putting his tricks to get people buy a new box
SInce I am very satisfied with UFSx+HWK it saved me many times while the smartest boxes fail to do the job.

thus I did buy a new box from ip-mart
they send me an n-box with hwk in the same package
now I have to open the box and mount the HWK (( ofcourse loose the warranty )).. very bad selling stratigy..


yet the same problem appeared again look here :

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 4385 Serial: 10xxxx
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 xx x xx
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 10xxxx
HID: 7Cxxxxxxxxxxxxxx, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Bad IX: ABCD
Failed: -6
Your IP: 81.xxx.xxx.xxx
Support: Account Not Exists
Something Wrong, Try to Use [Update Box]


Box: 1 Location: 4385 Serial: 101045
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 xx x xx
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 10xxxx
HID: 7Cxxxxxxxxxxxxxx, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Your IP: 81.xxx.xxx.xxx
Support: Account Not Exists
REST: Ok
UFSx: UFS-Nbox SarasSoft, USB S/N: 10xxxx
NVML: OK
BOOT: UFxBoot V2.2 (c) SarasSoft 2003.
CORE: UFS_USB V2.8 (c) SarasSoft 2007.
SERN: 10xxxx
LIC5: True
BOXK: 1
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 xx x xx
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 10xxxx
HID: 7Cxxxxxxxxxxxxxx, HWK: A1.04-PRO1
HWK: NOT AUTHORISED, Update Box
Authentication stage error: Connection Closed Gracefully.





what is this
any idea guys
thanx in advance
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Old 08-27-2013, 18:47   #2 (permalink)
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make sure your internet is full active and network is ok...... and then try..... it will work.....[ remember to use latest panel please bosssssss ok]
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Old 08-28-2013, 19:42   #3 (permalink)
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You must use new UFS PANEL 2.3.0.2 all older not work correct now.
About problem support account not egsist just try after 24h when you try first time and will work.
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Old 08-29-2013, 16:25   #4 (permalink)
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thanx for the replies

but where to get this panel
2.3.0.2

coz mine is 2,3,0,1
thanx for your help
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Old 08-29-2013, 16:37   #5 (permalink)
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I found it and now it says

Support: Account Not Exists
User Id not Allowed


in the step of check server and install software

very funny
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Old 08-29-2013, 16:48   #6 (permalink)
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and on an XP machine

it tells the following

Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller!

for the same new box

very funny
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Old 08-29-2013, 16:55   #7 (permalink)
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thats your internet problem,,, there4 wait for 24 hours and try again........ or if you are having power at your home,,, try it at 9te and it will work........ good luck.....
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Old 08-30-2013, 01:11   #8 (permalink)
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I'm having the same problem

App: UFSx (HWK) Control Panel v 2.3.0.1 by SarasSoft
Box: 1 Location: 353 Serial: xxxxxxxx
UFxBoot V2.2 (c) SarasSoft 2003., Id: 62 CF 1 10
UFS_USB V2.8 (c) SarasSoft 2007., Sn: 90054
HID: xxxxxxxxxxxxxxxx, HWK: A1.04-PRO1
LIC: True
None Authorised Copy of Software Detected, Reinstall
Bad IX: AB1D
Failed: 100
Your IP: 80.27.xxx.xxx
Support: Account Not Exists
Wrong Instalation, Try to Use [Install] in Software Page

Support: Account Not Exists
User Id not Allowed
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Old 08-30-2013, 07:07   #9 (permalink)
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Quote:
Originally Posted by oldsindbad View Post
it tells the following

Authentication stage error: Server reported error: No more upgrade logs. Please contact your reseller!

for the same new box

very funny
first of all your unstall old sarasoft files in c/program files/sarasoft/ufs/uninstall
restart computer
install latest driver for ufst box
install 2.3.0.2
conect box
scan box
checkbox
update box
when not update get this error Authentication stage error: Connection Closed Gracefully.
getup early morning and get update with fast internet
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Old 08-30-2013, 07:44   #10 (permalink)
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now not to do anything just download and update ur box with this new setup
http://forum.gsmhosting.com/vbb/f311...ssion-1703212/

br
S.M.JUNAID
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Old 08-30-2013, 08:21   #11 (permalink)
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Quote:
Originally Posted by oldsindbad View Post
but where to get this panel
2.3.0.2

coz mine is 2,3,0,1
thanx for your help
you don't know how to use "search button" and reading sticky thread, what you want is to feed to you right.


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Old 09-04-2013, 10:59   #12 (permalink)
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you are very funny

Quote:
Originally Posted by .:zuberber:. View Post
you don't know how to use "search button" and reading sticky thread, what you want is to feed to you right.




just read the second post after this one you would be astonished that you need to adjust your brain and sync. b4 posting

hehe
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Old 02-27-2015, 11:33   #13 (permalink)
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i am use latest panel 2.3.0.6 but error this massege
Support: Unknown Server Error
Wrong Instalation, Try to Use [Install] in Software Page

Support: Unknown Server Error
User Id not Allowed

please help
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Old 02-27-2015, 13:17   #14 (permalink)
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i also use 2.3.0.6 panel. for me also same problem

Support: Unknown Server Error
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