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04-18-2021, 01:08 | #1 (permalink) |
Major Poster Join Date: Feb 2010
Posts: 44
Member: 1234425 Status: Offline Sonork: walid Thanks Meter: 2 | [0031] Dongle identification data damaged error log : === DongleManager [Infinity] v1.81 [18/04/2021 01:00:14] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 000029F121F34082 Box/Dongle found: Infinity-Box/Dongle [CM2] Reading... Serial No (S/N): 42E429F1 Firmware version: 0147.02 === Process started: 18/04/2021 01:00:15 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Write to https://www.infinity-box.com/support/?r=2 ***************** no usb monitoring thank you for your support |
04-18-2021, 09:17 | #2 (permalink) | |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,417
Member: 1043909 Status: Offline Thanks Meter: 60,861 | Quote:
1. Read NOTE - https://www.infinity-box.com/support/?s=2 2. Uninstall/disable Eltima/Flexihub and other usb sharing tools and do not use it at the same time with Infinity software. 3. Update dongle with Infinity DongleManager.exe 4. Delete fault.bin file (if you have it in CM2 folder) 5. Run Infinity exe | |
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