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11-15-2020, 18:18
| #1 (permalink) |
| Junior Member  Join Date: Apr 2017 Location: harare
Posts: 35
Member: 2708723 Status: Offline Thanks Meter: 3 | account is suspended please help after trying many times saying dongle not connected HWID: 00013D9821524082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): F6493D98 Firmware version: 0145.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v0145 => Options: - Infinity-Box/Dongle === DongleManager [Infinity] v1.80 [15/11/2020 17:31:57] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00013D9821524082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): F6493D98 Firmware version: 0145.02 === Process started: 15/11/2020 17:31:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See more in log file |
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11-16-2020, 04:50
| #3 (permalink) |
| Junior Member Join Date: Apr 2017 Location: harare
Posts: 35
Member: 2708723 Status: Offline Thanks Meter: 3 | thanks we made it i was stuck ==== [16/11/2020 05:44:29] ==== Smart-Card update process may takes up to 4-5 minutes to complete. During update process software may seem hanging but please DO NOT close or terminate forcely application. It may cause harm to your Smart-Card. Just let the process to be finished. - Connect Infinity Box/Dongle (Smart-Card) to PC - Disconnect all other Boxes/Dongles (Smart-Card) from PC - Update Smart-Card Reader drivers to latest version - Disable Antivirus and Firewall - DO NOT interrupt update process even if you think that software is freez ! === DongleManager [Infinity] v1.80 [16/11/2020 05:44:51] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00013D9821524082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): F6493D98 Firmware version: 0145.02 "UK Edition" status: Off Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v0145 => Options: - Infinity-Box/Dongle === DongleManager [Infinity] v1.80 [16/11/2020 05:44:55] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00013D9821524082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): F6493D98 Firmware version: 0145.02 === Process started: 16/11/2020 05:44:56 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 16/11/2020 05:45:22 === |
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