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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 03-27-2019, 13:51   #1 (permalink)
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Join Date: May 2006
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after update box dead,please help.


=== DongleManager [Infinity] v1.70 [26/03/2019 14:52:15] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0002203BFF021982
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1CAA203B
Firmware version: 0136.02
=== Process started: 26/03/2019 14:52:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A84 at 580/20174
Error upgrading applets:
Card returned error - 6A84 at 580/20174
Disconnected
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Old 03-27-2019, 23:23   #2 (permalink)
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Hi,
Try once again now.
result ?
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The Following 2 Users Say Thank You to YellowBoss For This Useful Post:
Old 04-02-2019, 20:56   #3 (permalink)
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=== DongleManager [Infinity] v1.70 [30/03/2019 16:49:14] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 2
HWID: 0002203BFF021982
=== Process started: 30/03/2019 16:49:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 47 sec
Last APDU: 7 sec
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 30/03/2019 16:50:42 ===
=== DongleManager [Infinity] v1.70 [30/03/2019 16:50:42] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 2
HWID: 0002203BFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 1CAA203B
Firmware version: 0136.02


its done but when i try to open cm2mt2 its asking me update card firmware to 136,but my card is already update to 136 now.
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Old 04-03-2019, 05:40   #4 (permalink)
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Quote:
Originally Posted by Repair4u View Post
=== DongleManager [Infinity] v1.70 [30/03/2019 16:49:14] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 2
HWID: 0002203BFF021982
=== Process started: 30/03/2019 16:49:14 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Last APDU: 47 sec
Last APDU: 7 sec
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 30/03/2019 16:50:42 ===
=== DongleManager [Infinity] v1.70 [30/03/2019 16:50:42] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 2
HWID: 0002203BFF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 1CAA203B
Firmware version: 0136.02


its done but when i try to open cm2mt2 its asking me update card firmware to 136,but my card is already update to 136 now.
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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