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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 04-19-2010, 14:06   #1 (permalink)
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Alcatel 708A dead.....


I recived phone in that mode, customer told me he was unlocking phone with unsuported firm version.

here is my log. I only post tjis log but I tried many firm, and eeprom too.

Offtopic: What about Flash file I sent to support (Alcatel U82 and Verykool I305).?

==== [4/19/2010 9:07:19 AM] ====
COM1 [VCP1] selected
module v3.25
Device: Alcatel-708X, 708A
Checking data, wait...
advanced flash detection enabled
Action: write flash
"smart write" active
"format ffs" active
write: Firmware
708A-2CTLVE3-16M_XN16NS31_JRDSZ25_08A_PCB01_GPRS_MT6225_S00.MAU I_08A_W08_40_SP1_V32_2009-10-16_En_Fr_Es_It_Pt.B0M.bin
skip: Customization/Language Pack
skip: Customization
skip: Eeprom/ffs
====> Boot ...
Press and HOLD Power button now !
19200 fixed
Connecting, wait...
Initializing [6225:8A05:8A00]...
CPU: MT6225
chip: 0001:1903:A00E
status: 01
boot packet size: 0400
Release Power button now !
Boot Done
====> Initialize ...
detecting chip #00 in region #00...
flash: 01227E22302200:09EA0000000000
flash: Amd AMD/Fujitsu std [D 0004x008000 00FEx020000 0004x008000] 32Mb
otp offset: 00000000
number of flash chip/regions detected: 01/01
Initialize Done
====> Set baud ...
921600
Set baud Done
====> Initialize bootcode ...
Initialize bootcode Done
====> Check firmware integrity ...
usb bootloader detect...
usb bootloader (chip) is absent
searching rom info...
search rom info finished
rom info structure: 2nd [enhanced] generation
TCL-ID is absent
startup code area #1 is damaged, recalculation required
rom info detection finished
device-id: 7782F38B
rom info ver: 07
sw version: JRDSZ25_08A_PCB01_GPRS_MT6225_S00.MAUI_08A_W08_40_ SP1_V32.BIN
project-id: MAUI.08A.W08.40.SP1.V32, C57C66A8
code offset: 00000000
ffs offset/size [01]: 01800000/00800000
rom info structure: 2nd [enhanced] generation
TCL-ID is absent
ffs/eeprom address assigned: 01800000
sec info (detailed) detection...
searching sec info#1...
search sec info#1 finished
product id: JRDHUIZHOU_MT6225_OTMINI_SERIES
area1 is valid
area2 is invalid
area3 is valid
area4 is invalid
searching sec info#2...
search sec info#2 finished
sim-lock status: enabled
product id: JRDHUIZHOU_MT6225_OTMINI_SERIES
area1 is valid
area2 is valid
area3 is valid
area4 is valid
searching sec info#3...
search sec info#3 finished
sim-lock status: enabled
product id: JRDHUIZHOU_MT6225_OTMINI_SERIES
area1 is valid
area2 is valid
area3 is valid
area4 is valid
number of sec info areas: 3
Check firmware integrity Done
====> Check firmware content ...
Check firmware content Done
====> Backup required data ...
original imei: 3D4DEDFD99A936
Backup required data Done
====> Patch required data ...
Patch required data Done
====> Special operation ...
Special operation Done
====> Write ...
usb bootloader (file) is present: 00020000
rom info relocation detected
startup code area #1 check...
startup code area #1 calculation...
startup code area #1 fixed
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-708X,708A_JRDSZ25_08A_PCB01_GPRS_MT6225_S00.MAUI_0 8A_W08_40_SP1_V32__system_log_7782F38B_A8667CC5_20 100419-090844.B0X.bin
Area: Firmware
flash: 01227E22302200:09EA0000000000
Write: Firmware
sec info (fast) detection...
searching sec info#1...
search sec info#1 finished
searching sec info#2...
search sec info#2 finished
searching sec info#3...
search sec info#3 finished
number of sec info areas: 3
security area (sec info, part #2) calculation...
error: security area (sec info, part #2) header is invalid
security area (sec info, part #1) calculation...
..................security area (sec info, part #1) detecting size...
security area (sec info, part #1) detecting parameters...
security area (sec info, part #1) encoding...
done
flash: 01227E22302200:09EA0000000000
flash: 01227E22302200:09EA0000000000
Write: security area (sec info, part #1)
security area (sec info, part #1) calculation done
security area (sec info, part #2) calculation...
identification header detected
relocation table detected
name table detected
customization: SN16M050
error: customization name is unknown
error: can't read customization version
error: can't calculate security area (sec info, part #2), existing data will be used
Check support area for updates !
security area (sec info, part #2) calculation done
security area (sec info, part #1) calculation...
..................security area (sec info, part #1) detecting size...
security area (sec info, part #1) detecting parameters...
security area (sec info, part #1) encoding...
done
flash: 01227E22302200:09EA0000000000
flash: 01227E22302200:09EA0000000000
Write: security area (sec info, part #1)
security area (sec info, part #1) calculation done
security area (sec info, part #2) calculation...
identification header detected
relocation table detected
name table detected
customization: SN16M050
error: customization name is unknown
error: can't read customization version
error: can't calculate security area (sec info, part #2), existing data will be used
Check support area for updates !
security area (sec info, part #2) calculation done
security area (sec info, part #1) calculation...
..................security area (sec info, part #1) detecting size...
security area (sec info, part #1) detecting parameters...
security area (sec info, part #1) encoding...
done
flash: 01227E22302200:09EA0000000000
flash: 01227E22302200:09EA0000000000
Write: security area (sec info, part #1)
security area (sec info, part #1) calculation done
Write Done
====> Finalization ...
ffs formatting...
flash: 01227E22302200:09EA0000000000
Finalization Done
file saved: C:\Program Files\InfinityBox\MModule\backup_security\Alcatel-708X,708A_JRDSZ25_08A_PCB01_GPRS_MT6225_S00.MAUI_0 8A_W08_40_SP1_V32__system_log_7782F38B_A8667CC5_20 100419-093123.B0X.bin
Finished, time used: 23 min 47 sec
Remove/Install battery now !
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Old 04-19-2010, 19:21   #2 (permalink)
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Please infinity support helpme to help my friend.
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Old 04-20-2010, 13:43   #3 (permalink)
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Hello,

Try to flash phone with another firmware from support area.
If phone still can not power-on with 708A firmware, try to flash phone with 708X firmware (just for test).
Waiting for your results.

As about your files: it was received, we need to check it carefully. Will let you know about results via e-mail ASAP.
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Old 04-20-2010, 15:34   #4 (permalink)
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Hello,

i305 file is Ok.
U82: file was read incompletely. Please, read flash from this phone once again like 383A/X model and send full flash to my mail again
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Old 04-20-2010, 20:12   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

i305 file is Ok.
U82: file was read incompletely. Please, read flash from this phone once again like 383A/X model and send full flash to my mail again
Hi, but U82 is dead, can I read any way?

here you have a firm same version as 708A dead, please convert ASAP to fix phone I have..

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MD5: E02D2A7A1B7122FC2E3042AD8D1A57D6
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Old 04-20-2010, 20:27   #6 (permalink)
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Quote:
Originally Posted by Celhack View Post
Hi, but U82 is dead, can I read any way?

here you have a firm same version as 708A dead, please convert ASAP to fix phone I have..

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Hello,

Please, read U82 anyway, we will check file.
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Old 04-21-2010, 17:16   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

Please, read U82 anyway, we will check file.
I test ot-708a with OT-708x firm and phone is fixed, but need to flash 708a firmware.. please convert flash I sent to you.
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Old 04-22-2010, 21:01   #8 (permalink)
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Quote:
Originally Posted by Celhack View Post
I test ot-708a with OT-708x firm and phone is fixed, but need to flash 708a firmware.. please convert flash I sent to you.
Hello,

New Alcatel firmware files will be uploaded in support area in 1-2 days.
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Old 04-24-2010, 18:53   #9 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

New Alcatel firmware files will be uploaded in support area in 1-2 days.
Work fine, phone is fixed and unlocked.
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