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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 07-14-2020, 16:13   #1 (permalink)
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alcatel 9009g and tcl 8082 not booted


plz i need da for this tablet
alcatel 9009g
alcatel tcl 8082

Operation : Identify [ v2.12 ]
Mode : FLASH

1. Make sure device is powered off. Power off, if need. Wait 20 seconds after
2. Insert USB cable in phone
Waiting for device connection ...

PTFN : MediaTek USB Port_V1632 (COM23)
MODE : BOOTROM
PORT : 23
Waiting BOOT ack ...
BROM : Skip ACK verify
BROM : Init BROM

Error : Fail to init protocol!
>>> Remove battery, cable. Check cable/connection/driver! Check SW hint! Repeat operation!

Reconnect Power/Cable!
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Old 07-17-2020, 01:14   #2 (permalink)
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Recharge battery (on external power source), re-connect it to device, try identify again.

post log for each device.

p.s. Both are Mediatek MT8321, should identify till some point.

b.r.
Alex
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