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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 09-08-2017, 14:27   #1 (permalink)
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Is any firmware compatible


while ive found infinity good for most thins theres one clear area where it falls down and thats flashing, sure if you have a direct file from the infinity server its fine but other files are a prob:

Using LGS loading either KDZ, DZ or TOT:
Firmware damaged or in unknown format! Send report to support!

CM2QLM with .xml qfil style files:
Firmware damaged or in unknown format! Send report to support!

MTK using scatter files:
you guessed it, Firmware damaged or in unknown format! Send report to support!

now the apps are looking for scatter/kdz/xml files and such so we can rule out unknown format problem, but all these files have successfully flashed before and after trying them on infinity stuff so i know the files arent damaged in any way, how can i make them flash with infinity?
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Old 09-09-2017, 02:25   #2 (permalink)
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Hello.
It support modern generic file formats.
In lgs there is some old formats from android 3-4 not supported, because they very old.
In mtk - probably you trying load nand scat? They will be supported in v2.
In qlm - probably you try load legacy xml bundle? Legacy models ( non fh ) will be supported in another our module.

Anyway - make logs + file names , which you try load. That helps alot to determine problems and fix them.
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