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05-23-2020, 02:29
| #1 (permalink) |
| Junior Member  Join Date: Feb 2014
Posts: 27
Member: 2127933 Status: Offline Thanks Meter: 1 | asking for help - smart-card is damaged Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000D1C100001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 73CBD1C1 Firmware version: 0112.02 === Process started: 22/05/2020 23:31:33 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0006] Your account is temporary suspended. See problem reason in log file Contact to http://www.infinity-box.com/support/?r=2 |
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05-23-2020, 07:29
| #2 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
This box is quite old, it's from year 2009. And as you know it had a problem since many years. This box has hardware problem. This box can not be updated any more. We can: 1. transfer support renew to another box. In this case give us Serial number of your other box/dongle. OR 2. support renew order will be refunded. In this case you can contact to your seller later and discuss What to to ? | |
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05-23-2020, 21:27
| #3 (permalink) |
| Junior Member Join Date: Feb 2014
Posts: 27
Member: 2127933 Status: Offline Thanks Meter: 1 | DongleManager [Infinity] v1.80 [23/05/2020 20:26:41] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00010AA813114082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 790B0AA8 Firmware version: 0137.02 "UK Edition" status: On Last launched Application: 0030 v.0158 => Activations: - 00: Infinity-Box/Dongle v0137 => Options: - Infinity-Box/Dongle thank you in advance |
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05-23-2020, 22:41
| #4 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Update dongle 790B0AA8 with DongleManager now. | |
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05-23-2020, 23:48
| #5 (permalink) |
| Junior Member Join Date: Feb 2014
Posts: 27
Member: 2127933 Status: Offline Thanks Meter: 1 | thank you very much = DongleManager [Infinity] v1.80 [23/05/2020 22:47:58] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 00010AA813114082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 790B0AA8 Firmware version: 0143.02 "UK Edition" status: On Last launched Application: 0030 v.0143 => Activations: - 00: Infinity-Box/Dongle v0143 => Options: - Infinity-Box/Dongle |
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05-24-2020, 02:18
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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