GSM-Forum - .box can't update. error 0034

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- - .box can't update. error 0034 (https://forum.gsmhosting.com/vbb/f296/box-cant-update-error-0034-a-968481/)

.box can't update. error 0034

----------Process started: 6:30:55 PM----------
DongleManager version: 1.32
Locating server...
Server address found#1
Connecting to server#1...
Server connection successfully established
S/N: xxxxxxxx, Firmware: 0104.02
Authenticating on server...
Authentication successfull
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

Quote:

Originally Posted by mbii (Post 5663766)

Hello,

Please, contact to [email protected] and the problem will be solved fast.