box firmware not upgrade help - GSM-Forum

deepaksawdia · 09-01-2008, 06:47

when i install ChineseMiracle_v2.58 message show dongle firmware is out of date so i download dongle manager 1.24 and try to upgrade many many times but not success. plese help me

amol_sm · 09-01-2008, 06:51

Post here log.
What is error show........

Post result.

**InfinitySupport** · 09-01-2008, 09:18

@deepaksawdia
What is the problem exactly ?

deepaksawdia · 09-01-2008, 09:58

i am not worked with new update modules but worked current 1month below install modules

Process started:10:11:32 PM----------
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: show ok, Firmware: 010F.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

==== log opened: [8/31/2008 11:21:57 AM] ====
Application: C:\Documents and Settings\deepak\Desktop\DongleManager\DongleManage r.exe
Dongle Manager [Infinity Box] v1.24
Reading smart-card...
Dongle serial No (S/N): show ok
Firmware version: 010F.02
Smart-card status: activated
Smart-card Registration/Firmware upgrade required
"UK edition" status: Off
Last launched application: 001F v.0258
Additional activated modules:
- 04: Pin-Finder Adapter
Support area: http://www.infinity-box.com
- Username: show ok
- Password: show ok
Dongle parameters checksum:show ok

**InfinitySupport** · 09-01-2008, 10:03

Hello,

You have a more than clear explanation in log that you just posted:

Code:

Your account is suspended: read previous error messages carefully and contact to [email protected]

deepaksawdia · 09-04-2008, 06:44

i send 4 time problem with log to [email protected] . but there is no answer past 3 days

**InfinitySupport** · 09-04-2008, 07:36

If you did not received any answer in 3 days it may be problem with your mailbox.
pls, double check that you have sent mail from valid address and that your mailbox is Ok.
if you are sure that all ok with your mail you can send mail to this address: [email protected]

09-01-2008, 06:47	#1 (permalink)
deepaksawdia Freak Poster Join Date: Jan 2005 Location: raigarh india Age: 51 Posts: 486 Member: 108186 Status: Offline Thanks Meter: 241	box firmware not upgrade help when i install ChineseMiracle_v2.58 message show dongle firmware is out of date so i download dongle manager 1.24 and try to upgrade many many times but not success. plese help me

09-01-2008, 10:03	#5 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	Hello, You have a more than clear explanation in log that you just posted: Code: Your account is suspended: read previous error messages carefully and contact to [email protected]

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09-01-2008, 06:51	#2 (permalink)
amol_sm No Life Poster Join Date: Sep 2006 Posts: 2,929 Member: 343326 Status: Offline Thanks Meter: 1,463	Post here log. What is error show........ Post result.

09-01-2008, 09:18	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	@deepaksawdia What is the problem exactly ?

09-01-2008, 09:58	#4 (permalink)
deepaksawdia Freak Poster Join Date: Jan 2005 Location: raigarh india Age: 51 Posts: 486 Member: 108186 Status: Offline Thanks Meter: 241	i am not worked with new update modules but worked current 1month below install modules Process started:10:11:32 PM---------- Locating server... Server#1 address found. Connecting to server#1... Server connection successfully established. S/N: show ok, Firmware: 010F.02 Authenticating on server... Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected] ==== log opened: [8/31/2008 11:21:57 AM] ==== Application: C:\Documents and Settings\deepak\Desktop\DongleManager\DongleManage r.exe Dongle Manager [Infinity Box] v1.24 Reading smart-card... Dongle serial No (S/N): show ok Firmware version: 010F.02 Smart-card status: activated Smart-card Registration/Firmware upgrade required "UK edition" status: Off Last launched application: 001F v.0258 Additional activated modules: - 04: Pin-Finder Adapter Support area: http://www.infinity-box.com - Username: show ok - Password: show ok Dongle parameters checksum:show ok

09-04-2008, 06:44	#6 (permalink)
deepaksawdia Freak Poster Join Date: Jan 2005 Location: raigarh india Age: 51 Posts: 486 Member: 108186 Status: Offline Thanks Meter: 241	i send 4 time problem with log to [email protected] . but there is no answer past 3 days

09-04-2008, 07:36	#7 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	If you did not received any answer in 3 days it may be problem with your mailbox. pls, double check that you have sent mail from valid address and that your mailbox is Ok. if you are sure that all ok with your mail you can send mail to this address: [email protected]