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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 11-16-2017, 15:18   #1 (permalink)
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box with ft232_infinity.ept


Hi. Please need help with my infinity box. I try to update my box with ft232_infinity.ept file and mprog.exe from infinity server to get it connect with the USB to rs232 cable. After update I can't connect my box with the computer. It's connect as infinity usb device but I can't get the driver. I have try all driver I can get on net without success. Please I need help urgently. Thanks

Envoyé de mon SM-J7008 en utilisant Tapatalk
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Old 11-19-2017, 13:11   #2 (permalink)
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Originally Posted by ojongson View Post
Hi. Please need help with my infinity box. I try to update my box with ft232_infinity.ept file and mprog.exe from infinity server to get it connect with the USB to rs232 cable. After update I can't connect my box with the computer. It's connect as infinity usb device but I can't get the driver. I have try all driver I can get on net without success. Please I need help urgently. Thanks

Envoyé de mon SM-J7008 en utilisant Tapatalk
Hello,

you can download drivers from support area or you can reset (erase) your box back to factory config with MProg.

What is the result ?
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Old 11-23-2017, 22:19   #3 (permalink)
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it's ok thanks. but i will like to use the InfinityBox PinFinder. the port i usually connect on it got damage.i will like to connect it with the com port but don't know to make it work
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