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05-12-2017, 15:56
| #1 (permalink) |
| Junior Member Join Date: Jun 2014
Posts: 5
Member: 2208601 Status: Offline Thanks Meter: 0 | Box Not Update Card-Reader: Gemalto e-gate Smart Card 0 HWID: 00015F8800001942 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 81EB5F88 Firmware version: 0128.02 === Process started: 12-05-2017 20:25:47 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today ! |
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05-12-2017, 17:56
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,475
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What is your Support Validity Date ? How to check - http://www.infinity-box.com/doc.php?id=17 If you have active support - run DongleManager software and update Box/Dongle firmware. If support is not active - please contact to any seller and renew support. | |
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