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Old 11-27-2018, 08:23   #1 (permalink)
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by box problem


some days ago my box problem usb not recognize some time working fine.now i put smartcard other smartcard reader but still error dongle is not conected.
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Old 11-27-2018, 11:32   #2 (permalink)
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waitinggggggggggggggggggggggggg
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Old 11-27-2018, 12:49   #3 (permalink)
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try to insert your SMARTCARD on another Pkey [dongle]
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Old 11-27-2018, 13:11   #4 (permalink)
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insert other dongle some time working fine but next day again dongle not found.
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Old 11-27-2018, 13:16   #5 (permalink)
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my box is working fine .
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Old 11-27-2018, 16:06   #6 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
some days ago my box problem usb not recognize some time working fine.now i put smartcard other smartcard reader but still error dongle is not conected.

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box (if you have it)

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

If problem still exist this means it's a hardware problem and you should buy new Dongle.
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Old 11-27-2018, 16:07   #7 (permalink)
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Originally Posted by Mecaniko View Post
my box is working fine .
It's really good news or all of us !
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Old 11-27-2018, 17:59   #8 (permalink)
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i dont anderstand but card working again.
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Old 11-28-2018, 11:06   #9 (permalink)
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Quote:
Originally Posted by kamraankisskiss View Post
i dont anderstand but card working again.
I hope our instruction is really step-by-step and it's easy to understand it.
Anyway we are really glad do hear about your success.
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Old 12-22-2018, 12:38   #10 (permalink)
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now my smart card is totaly dead.can i convert serial number in new dongle.
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Old 12-22-2018, 13:39   #11 (permalink)
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Originally Posted by kamraankisskiss View Post
now my smart card is totaly dead.can i convert serial number in new dongle.
I do not understand what is "convert serial number in new dongle" means, but IMPORTANT information about activation transfer - https://www.infinity-box.com/doc/?r=20
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