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Old 06-06-2021, 10:23   #1 (permalink)
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Box Update Error - Firmware Update ok But not New Activation


Hello sir

its my own box and work well till now even, just issue is the new activation
do not getting activate firmware update ok, mostly all activation work which are activated, NEW AMT activation not getting activate also , and error log here

screenshot as well attached

Code:
=== DongleManager [Infinity] v1.81 [6/6/2021 14:48:33] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 143FA10E
Firmware version: 0148.02
"UK Edition" status: Off
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0148
- 03: Infinity [BEST] v0122
- 06: #6
- 08: #8
- 0B: #11
- 0C: #12
- 0E: #14
- 0F: #15
=> Box/Dongle misconfiguration. Contact to support !
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- spt
- avator
- gb-key
- gb-key (activation)
- grt
Attached Images
File Type: jpg infinity error update.jpg (81.1 KB, 6 views)
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Old 06-06-2021, 11:06   #2 (permalink)
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Hi,
There is a chance that your card memory is full and it's impossible to add more activations to it.
Update it now ONLY ONCE to make a test.
Result?
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Old 06-06-2021, 11:27   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,
There is a chance that your card memory is full and it's impossible to add more activations to it.
Update it now ONLY ONCE to make a test.
Result?
thanks but it is same after now as you told me to do an update once only

=== DongleManager [Infinity] v1.81 [6/6/2021 15:52:16] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 143FA10E
Firmware version: 0148.02
=== Process started: 6/6/2021 15:52:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A84 at 26189/32925
Error upgrading applets:
Card returned error - 6A84 at 26189/32925
Disconnected

possible to remove activation for GRT and add AMT ?
because i just added now AMT or refund possible for AMT ?
either 190 credits i just lose

Regards,
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Old 06-06-2021, 11:57   #4 (permalink)
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Quote:
Originally Posted by ..::Mr999::.. View Post
thanks but it is same after now as you told me to do an update once only

=== DongleManager [Infinity] v1.81 [6/6/2021 15:52:16] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 143FA10E
Firmware version: 0148.02
=== Process started: 6/6/2021 15:52:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A84 at 26189/32925
Error upgrading applets:
Card returned error - 6A84 at 26189/32925
Disconnected

possible to remove activation for GRT and add AMT ?
because i just added now AMT or refund possible for AMT ?
either 190 credits i just lose

Regards,
In any case it will be a solution so don't worry.


Now:
grt is Off to free card space
amt is Off


update card now. Result?
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Old 06-06-2021, 15:33   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
In any case it will be a solution so don't worry.


Now:
grt is Off to free card space
amt is Off


update card now. Result?
Quote:
=== DongleManager [Infinity] v1.81 [6/6/2021 19:39:56] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 143FA10E
Firmware version: 0148.02
=== Process started: 6/6/2021 19:40:00 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Card returned error - 6A84 at 29886/31403
Error upgrading applets:
Card returned error - 6A84 at 29886/31403
Disconnected
after the update there is a change in space , the old one was 6A84 at 26189/32925 & new 6A84 at 29886/31403

=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0148
- 03: Infinity [BEST] v0122
- 06: #6
- 08: #8
- 0B: #11
- 0E: #14
- 0F: #15
=> Box/Dongle misconfiguration. Contact to support !
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- spt
- hua
- avator
- gb-key
- gb-key (activation)


can we remove GB-Key for now ? both GBkey activations , and also AMT still in my reseller area activated so i need this to activate also if possible,
Attached Images
File Type: png infinity activation status.PNG (3.4 KB, 1 views)
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Old 06-06-2021, 15:35   #6 (permalink)
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gb-key disabled. Try to update card now.
Result?
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Old 06-07-2021, 06:51   #7 (permalink)
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Everything Fine

Quote:
Originally Posted by YellowBoss View Post
gb-key disabled. Try to update card now.
Result?
Quote:
=== DongleManager [Infinity] v1.81 [6/7/2021 11:12:07] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 143FA10E
Firmware version: 0148.02
=== Process started: 6/7/2021 11:12:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 6/7/2021 11:14:03 ===
=== DongleManager [Infinity] v1.81 [6/7/2021 11:14:03] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 143FA10E
Firmware version: 0148.02

Quote:
=== DongleManager [Infinity] v1.81 [6/7/2021 11:14:51] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001A10EFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 143FA10E
Firmware version: 0148.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0148
- 03: Infinity [BEST] v0122
- 06: #6
- 0B: #11
- 0E: #14
- 0F: #15
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- spt
- hua
- avator
- amt
Updated Ok , Now also New activation of AMT i can see and use as well
thanks for your help that fast and professional

Regards,
Akash Deep
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