GSM-Forum - box update problem

GSM-Forum (https://forum.gsmhosting.com/vbb/)

- Infinity-Box (https://forum.gsmhosting.com/vbb/f296/)

- - box update problem (https://forum.gsmhosting.com/vbb/f296/box-update-problem-609173/)

masudtel

10-11-2008 08:43

box update problem

Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: 19391---, Firmware: 010E.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

masudtel

10-11-2008 08:45

sending email of this address but no responce
[email protected]

sujan1050

10-11-2008 08:50

i think its server problem.....................

masudtel

10-11-2008 08:56

tell me some thing infinity team

khokonhajigonj

10-11-2008 09:06

Quote:

Originally Posted by masudtel (Post 3736213)

Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: 19391---, Firmware: 010E.02
Authenticating on server...
Authentication successfull.
Checking DongleManager version...
Your DongleManager is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]

May be Box registration data is not avail in infinity server
or box identity previous data and new regi data not maching
But Error no [0034] and error code #02 infinity product supporter can explain.Allso request to product supporter if all error code inform us, we can understand easily that what is problem

alamgir80

10-11-2008 09:07

use last version DongelManager

sharif_tell

10-11-2008 09:10

use latest virsion dongle manager. hope problem solve.

InfinitySupport

10-11-2008 17:47

Dear Boys ?

What is the reason to discuss about nothing ?
We have made DongleManager software with many help messages, what is the reason to ignore it ?

@masudtel
Please, read last line in your first message and follow an instruction exactly.

masudtel

10-12-2008 07:38

Quote:

Originally Posted by InfinitySupport (Post 3737785)

@ infinity support
sorry for the distarbing
maybe it your folt..
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
misteck my box serial not have your database?
take action sir as soon as possible....

InfinitySupport

10-12-2008 09:31

Quote:

Originally Posted by masudtel (Post 3738713)

@ infinity support
sorry for the distarbing
maybe it your folt..
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]
misteck my box serial not have your database?
take action sir as soon as possible....

Please, do not ignore instruction given by software. Check marked instruction exactly.

Vijendra Saini

10-12-2008 09:36

Quote:

Originally Posted by InfinitySupport (Post 3738942)

Please, do not ignore instruction given by software. Check marked instruction exactly.

Good info !!!!!!!!!!!!!

InfinitySupport

10-12-2008 12:06

Dear Friends,

Please, always read carefully text that was given to you by software, this helps to understand what to do and how to solve fast 99.9% of possible problems.

khokonhajigonj

10-12-2008 12:35

Quote:

Originally Posted by InfinitySupport (Post 3739316)

Dear Friends,

Please, always read carefully text that was given to you by software, this helps to understand what to do and how to solve fast 99.9% of possible problems.

Yes sir nice instruction

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