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Old 12-30-2019, 22:59   #1 (permalink)
Freak Poster
 
Join Date: Nov 2009
Location: Honduras-Comayagua
Age: 35
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canīt use software


hi infinity team im user from long time ago i use software cm2spd and cm2mtk but i canīt use cm2spd2 i try to update my smartcard and dongle manager say that i have lastest update.

=== DongleManager [Infinity] v1.72 [30/12/2019 15:51:58] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DA660000XXXX
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 93D1XXXX
Firmware version: 0136.02
=== Process started: 30/12/2019 15:52:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 12-31-2019, 11:11   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
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Quote:
Originally Posted by yordan View Post
hi infinity team im user from long time ago i use software cm2spd and cm2mtk but i canīt use cm2spd2 i try to update my smartcard and dongle manager say that i have lastest update.

=== DongleManager [Infinity] v1.72 [30/12/2019 15:51:58] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0001DA660000XXXX
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 93D1XXXX
Firmware version: 0136.02
=== Process started: 30/12/2019 15:52:02 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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