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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 05-06-2014, 10:50   #1 (permalink)
Freak Poster
 
Join Date: Jul 2007
Location: deveselu
Posts: 408
Member: 543935
Status: Offline
Thanks Meter: 59
cannot activate Chinese Miracle-2


DongleManager version: 1.51
06/05/2014 11:49:16
PC HWID: 80FF7AE3F18CA34688969A2CD89B61FC
Card-Reader: Axalto e-gate 0
Card type: inf
Dongle serial No (S/N): xx
Firmware version: 0120.02
Dongle status: activated
"UK edition" status: Off
Last launched application: 0007 v.0138
Active modules:
- 00: inf v.0120
Online Service Account: Infinity-Box - Online Service
- Username: xxx
- Password:
Dongle parameters checksum: 88B812

Under https://user.infinity-box.com/ i have wrong Login or Password

Last edited by YellowBoss; 05-06-2014 at 12:43.
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Old 05-06-2014, 12:43   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,475
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Hello,

Please, use "Lost Password" link: https://user.infinity-best.com/setti...ry_request.php

Here is a picture: http://www.infinity-box.com/download...stPassword.png

Instruction:
1. Go here: https://user.infinity-best.com/setti...ry_request.php
2. Enter your Login
3. Enter your e-mail address
4. Click to "Reset Password" button
5. Check your mailbox, you will see an e-mail with special link
6. Click to link
7. You will get Temporary Password
8. Go here: https://user.infinity-best.com
9. Enter your Login
10. Enter your Temporary Password
11. Now you are logged in, but you must set your own new password
12. Enter your Temporary Password
13. Enter your New Own Password
14. Enter your New Own Password again
15. Click to "Ok"
Process completed

If you will have any problem - tell me at what STEP you have a problem exactly !
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Old 05-12-2014, 19:15   #3 (permalink)
Freak Poster
 
Join Date: Jul 2007
Location: deveselu
Posts: 408
Member: 543935
Status: Offline
Thanks Meter: 59
ok, actived, thanks !!
Now i have another problem.
DongleManager version: 1.51
PC HWID: 80FF7AE3F18CA34688969A2CD89B61FC
Card-Reader: Axalto e-gate 1
Card type: inf
Locating server...
Server address found
Connecting to server
Server connection successfully established
S/N: 0xxxxxx, Firmware: 0118.02
Authenticating on server...
Authentication stage error:
Server reported error:[0007] No more upgrade logs.
Dongle is up-to-date and has latest firmware. DO NOT try more !


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Old 05-13-2014, 11:50   #4 (permalink)
Freak Poster
 
Join Date: Jul 2007
Location: deveselu
Posts: 408
Member: 543935
Status: Offline
Thanks Meter: 59
up ,.................................
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Old 05-14-2014, 20:40   #5 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,475
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Have you activated your Box via Infinity Online Service ?

See instruction here: http://forum.gsmhosting.com/vbb/f296...dtrum-1808794/
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