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10-23-2020, 13:51
| #1 (permalink) |
| Freak Poster  Join Date: May 2016 Location: Sidi Yahia du Gharb
Posts: 335
Member: 2577035 Status: Offline Thanks Meter: 13 | Cannot open CM2MT2, HELP ! I contact my reseller to activate 2 years for CM2MT2 They told me that It's activated but when I try to open It this error shows : Dongle Firmware Version Is Outdated And when I want to make update from DongleManager this message shows : __________________________________________________ ______________ === DongleManager [Infinity] v1.80 [10/23/2020 14:50:46] === Box/Dongle type selected: [BEST] Card-Reader: FT SCR2000 0 HWID: xxxxxxxxxxxxxxxxxxxxx Box/Dongle found: [BEST] Reading... Serial No (S/N): xxxxxxxx Firmware version: 0122.02 === Process started: 10/23/2020 14:50:52 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0007] No updates found for your Smart-Card. Smart-Card has latest firmware version or probably support period is expired. How to check - https://www.infinity-box.com/doc/?r=17 If it's expired contact to your seller and renew support - https://www.infinity-box.com/buy/ __________________________________________________ ______________ Please help me |
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10-23-2020, 17:18
| #4 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
- Install REQUIRED Card-Reader Drivers - https://www.infinity-box.com/support/?r=6 File with Drivers: CardReader_Fetian_FT2K.7z File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 - Run Infinity DongleManager - Update Dongle firmware Alternative method: - Insert Infinity Smart-Card into another Card-Reader (f.e. another dongle or box). Good result for today gives Alcor Card-Reader. - Run Infinity DongleManager - Update Dongle firmware In case of problem DO NOT update card again but contact to support ! More info is here - https://www.infinity-box.com/support/?r=100129 | |
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