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03-25-2017, 00:58
| #1 (permalink) |
| No Life Poster   Join Date: Mar 2002 Location: Europe, Lemberstadt Age: 53
Posts: 2,311
Member: 9889 Status: Offline Thanks Meter: 50 | Cant enter support area I download latest Dongle anager Read dongle info and got user/pass After go to https://user.infinity-box.com/ and enter log/pass But cant enter support, allways "Wrong Username or Password" Any solution for this? |
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03-25-2017, 08:52
| #2 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
To reset password click here - http://www.infinity-box.com/support/?r=17 Instruction - http://www.infinity-box.com/support/?r=16&help=1 | |
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03-25-2017, 11:38
| #3 (permalink) |
| No Life Poster Join Date: Mar 2002 Location: Europe, Lemberstadt Age: 53
Posts: 2,311
Member: 9889 Status: Offline Thanks Meter: 50 | I enter user id readed from Dongle Manager Get allways: "Account xxxxxx has no valid recovery e-mail. Contact to support !" Tried different mailbox (one of them 1000% linked to dongle) - not work How to solve this? Need urgent Thanx |
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03-25-2017, 12:50
| #4 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
You will see an e-mail address at bottom of page. Send your problem details and your box/dongle details | |
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| The Following User Says Thank You to InfinityHelp For This Useful Post: |
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