Dongle identification data damaged. - GSM-Forum

mossaddis · 09-05-2020, 19:07

=== DongleManager [Infinity] v1.80 [9/5/2020 15:04:43] ===
Searching...
Card-Reader: GsmEasy S-Reader 0
HWID: 0001141D21F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 2181141D
Firmware version: 0145.02
=== Process started: 9/5/2020 15:04:45 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

YellowBoss · 09-06-2020, 10:43

Quote:

Originally Posted by mossaddis

=== DongleManager [Infinity] v1.80 [9/5/2020 15:04:43] ===
Searching...
Card-Reader: GsmEasy S-Reader 0
HWID: 0001141D21F34082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 2181141D
Firmware version: 0145.02
=== Process started: 9/5/2020 15:04:45 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.

Hello,

There is a software conflict with the next application(s):

C:\program files (x86)\intel\bluetooth\devmonsrv.exe
C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe
C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe
C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe
C:\program files\via xhci uasp utility\usb3monitor.exe

What to do:

1. Delete or rename files (see above)
2. Reboot PC
3. Delete fault.bn file
4. Update dongle firmware with DongleManager now
5. Run Infinity software.

mossaddis · 09-06-2020, 13:54

Ohhh

after deleting the folder, the software worked. Thank You Bro

mossaddis · 09-06-2020, 14:48

Why does it have to be like this though ?

YellowBoss · 09-06-2020, 15:51

Quote:

Originally Posted by mossaddis

Why does it have to be like this though ?

It's quite hard to explain the theory.

09-05-2020, 19:07	#1 (permalink)
mossaddis Insane Poster Join Date: Oct 2017 Location: Addis Ababa Posts: 95 Member: 2768002 Status: Offline Thanks Meter: 10	Dongle identification data damaged. === DongleManager [Infinity] v1.80 [9/5/2020 15:04:43] === Searching... Card-Reader: GsmEasy S-Reader 0 HWID: 0001141D21F34082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 2181141D Firmware version: 0145.02 === Process started: 9/5/2020 15:04:45 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged.

09-06-2020, 13:54	#3 (permalink)
mossaddis Insane Poster Join Date: Oct 2017 Location: Addis Ababa Posts: 95 Member: 2768002 Status: Offline Thanks Meter: 10	Thank You Ohhh after deleting the folder, the software worked. Thank You Bro

09-06-2020, 14:48	#4 (permalink)
mossaddis Insane Poster Join Date: Oct 2017 Location: Addis Ababa Posts: 95 Member: 2768002 Status: Offline Thanks Meter: 10	Why does it have to be like this though ?