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Old 01-09-2019, 19:14   #1 (permalink)
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can't use latest CM2MT2 !


hi,
i can use onely CM2MT2_v2.00-r4, others v2.02 v2.03 tells me to update dongle firmware, and when i update it it said that i have latest firmware instaled on my dongle.

what should i do to make it works, or is there any paid activation that i didn't hear about ?


Code:
=== DongleManager [Infinity] v1.72 [09/01/2019 19:04:01] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 1
HWID: xxxxxxxxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): xxxxxxxx
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=== DongleManager [Infinity] v1.72 [09/01/2019 19:04:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 1
HWID: xxxxxxxxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): xxxxxxxx
Firmware version: 0136.02
=== Process started: 09/01/2019 19:04:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
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Old 01-09-2019, 21:37   #2 (permalink)
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Quote:
Originally Posted by .:bono:. View Post
hi,
i can use onely CM2MT2_v2.00-r4, others v2.02 v2.03 tells me to update dongle firmware, and when i update it it said that i have latest firmware instaled on my dongle.

what should i do to make it works, or is there any paid activation that i didn't hear about ?


Code:
=== DongleManager [Infinity] v1.72 [09/01/2019 19:04:01] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 1
HWID: xxxxxxxxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): xxxxxxxx
Firmware version: 0136.02
"UK Edition" status: Off
Last launched Application: 0030 v.0136
=> Activations:
- 00: Infinity-Box/Dongle v.0136
- 03: [BEST] v.0122
=== DongleManager [Infinity] v1.72 [09/01/2019 19:04:16] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 1
HWID: xxxxxxxxxxxxxxxxx
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): xxxxxxxx
Firmware version: 0136.02
=== Process started: 09/01/2019 19:04:20 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 01-09-2019, 21:57   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
Yes my support is expired, but i can download files and all my infinity box softwares are working exept latest cmt2, so if i renew support it will work ?


Code:
Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: xxxxxxxx; Firmware Version: 0136; Registered: 28-Aug-2007; Expired: 10-Aug-2017; Support: Expired; Support Renew 1 year Support Renew 2 years
- Activation 2: Infinity [BEST]; Firmware Version: 0122
- More Services may be active but not listed

Activate & Renew more Software
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Old 01-09-2019, 22:27   #4 (permalink)
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Dear Infinity-Box Team,

i will like to transfer my cm2 activation to my brand-new infinity best
dongle.

I wanted to do this due to lost of my previous dongle.

here are my details
old infinity best dongle serial number;5BBDAE73

New infinity best dongle serial number; 94C628C3

THANKS IN ADVANCE
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Old 01-10-2019, 07:19   #5 (permalink)
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Quote:
Originally Posted by .:bono:. View Post
Yes my support is expired, but i can download files and all my infinity box softwares are working exept latest cmt2, so if i renew support it will work ?


Code:
Token
- Type: Infinity-Box/Dongle
- Account Status: Active
- Hardware Status: Ok
Services
- Activation 1: Infinity-Box/Dongle; S/N: xxxxxxxx; Firmware Version: 0136; Registered: 28-Aug-2007; Expired: 10-Aug-2017; Support: Expired; Support Renew 1 year Support Renew 2 years
- Activation 2: Infinity [BEST]; Firmware Version: 0122
- More Services may be active but not listed

Activate & Renew more Software
Hello,
Yes after Renew all latest Module will be work
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Old 01-10-2019, 22:55   #6 (permalink)
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Quote:
Originally Posted by abitech View Post
Dear Infinity-Box Team,

i will like to transfer my cm2 activation to my brand-new infinity best
dongle.

I wanted to do this due to lost of my previous dongle.

here are my details
old infinity best dongle serial number;5BBDAE73

New infinity best dongle serial number; 94C628C3

THANKS IN ADVANCE
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