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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 04-24-2017, 13:06   #1 (permalink)
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Card returned error


=== DongleManager [Infinity] v1.70 [24/04/2017 13:56:46] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00016724FF021982
=== Process started: 24/04/2017 13:56:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117


PLS help me infinity them
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Old 04-24-2017, 21:41   #2 (permalink)
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Quote:
Originally Posted by pascalmito View Post
=== DongleManager [Infinity] v1.70 [24/04/2017 13:56:46] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00016724FF021982
=== Process started: 24/04/2017 13:56:46 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117


PLS help me infinity them
Please contact to your seller, he must help you !
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Old 12-23-2017, 12:44   #3 (permalink)
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i have same problem

=== DongleManager [Infinity] v1.70 [12/23/2017 16:28:44] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F573FF021982
=== Process started: 12/23/2017 16:28:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Card returned error - 6E00 at 0/117
Finalizing check error:
Card returned error - 6E00 at 0/117


My reseller business close
How i got help from reseller

reseller name mobile dot com
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Old 12-23-2017, 20:40   #4 (permalink)
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Quote:
Originally Posted by .::Indrojith::. View Post
i have same problem

=== DongleManager [Infinity] v1.70 [12/23/2017 16:28:44] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F573FF021982
=== Process started: 12/23/2017 16:28:44 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Card returned error - 6E00 at 0/117
Finalizing check error:
Card returned error - 6E00 at 0/117


My reseller business close
How i got help from reseller

reseller name mobile dot com
try to update it once again now
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Old 12-23-2017, 20:42   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
As I can see this box was reported as damaged long time ago.
Have you bought this box recently or long time ago ?


What can i do and is it possible to repair

pls help


Sent from my iPhone using Tapatalk
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Old 12-23-2017, 20:44   #6 (permalink)
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Quote:
Originally Posted by .::Indrojith::. View Post
What can i do and is it possible to repair

pls help


Sent from my iPhone using Tapatalk
try to update it once again now
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Old 12-25-2017, 07:10   #7 (permalink)
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After update now showing this




=== DongleManager [Infinity] v1.70 [12/25/2017 12:08:10] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F573FF021982
=== Process started: 12/25/2017 12:08:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
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Old 12-25-2017, 13:32   #8 (permalink)
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Quote:
Originally Posted by .::Indrojith::. View Post
After update now showing this




=== DongleManager [Infinity] v1.70 [12/25/2017 12:08:10] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 0003F573FF021982
=== Process started: 12/25/2017 12:08:10 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0010] Dongle Authentication fail.
Probably last attempt was interrupted or wrong Smart-Card connected.
Contact to http://www.infinity-box.com/support/?r=2
already answered in other thread
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Old 12-25-2017, 13:33   #9 (permalink)
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My problem is solve

thanks infinity team
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Old 04-03-2018, 18:56   #10 (permalink)
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Quote:
Originally Posted by .::Indrojith::. View Post
My problem is solve

thanks infinity team
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0003462400001942
=== Process started: 4/3/2018 20:55:37 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117
how did u do it
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Old 04-03-2018, 18:57   #11 (permalink)
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Card-Reader: USB CCID Smart Card Reader 0
HWID: 0003462400001942
=== Process started: 4/3/2018 20:55:37 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117
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Old 04-04-2018, 11:36   #12 (permalink)
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Quote:
Originally Posted by kojjawabakulu View Post
Card-Reader: USB CCID Smart Card Reader 0
HWID: 0003462400001942
=== Process started: 4/3/2018 20:55:37 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Card returned error - 6E00 at 0/117
Please contact to your seller to get a solution for your dongle.
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Old 07-31-2018, 15:04   #13 (permalink)
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I've got same problem too. Which one I should contact to resolve this problem ? And I cannot contact My dongle seller because they are not in business anymore. Thanks
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Old 07-31-2018, 16:45   #14 (permalink)
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Quote:
Originally Posted by zikynet View Post
I've got same problem too. Which one I should contact to resolve this problem ? And I cannot contact My dongle seller because they are not in business anymore. Thanks
http://forum.gsmhosting.com/vbb/f296...ymore-2444322/
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Old 10-21-2019, 18:22   #15 (permalink)
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hello I got an error please support;



=== DongleManager [Infinity] v1.72 [10/21/2019 20:16:52] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000111291CC74082
=== Process started: 10/21/2019 20:16:52 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Error upgrading applets:
Card returned error - 6982 at 2124/8507
Disconnected
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