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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 08-11-2021, 08:48   #1 (permalink)
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Thumbs up Card returned error: 6A84 at 25319/30549


how to fix this issue during upgrade card?

Code:
=== DongleManager [Infinity] v1.88 [8/11/2021 3:34:56 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00045EBBFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 41F65EBB
Firmware version: 0150.02
=== Started: 8/11/2021 3:35:00 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured Ok
Updating...
Wait 4-5 minutes, DO NOT disconnect Smart-Card
Card returned error: 6A84 at 25319/30549
Error upgrading applets:
Card returned error: 6A84 at 25319/30549
Disconnected
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Old 08-11-2021, 08:56   #2 (permalink)
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Quote:
Originally Posted by gsmiloilo View Post
how to fix this issue during upgrade card?

Code:
=== DongleManager [Infinity] v1.88 [8/11/2021 3:34:56 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00045EBBFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 41F65EBB
Firmware version: 0150.02
=== Started: 8/11/2021 3:35:00 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured Ok
Updating...
Wait 4-5 minutes, DO NOT disconnect Smart-Card
Card returned error: 6A84 at 25319/30549
Error upgrading applets:
Card returned error: 6A84 at 25319/30549
Disconnected
Hi,
Try to update it once again now.
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Old 08-11-2021, 09:01   #3 (permalink)
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Information
---------------------------
Error upgrading applets:

Card returned error: 6A84 at 25377/30607
---------------------------
OK
---------------------------

same problem after upgrading
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Old 08-11-2021, 09:12   #4 (permalink)
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Friend
once means once but not many times
what is the result after many times?
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Old 08-11-2021, 10:07   #5 (permalink)
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Try to update again now
Result?
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Old 08-11-2021, 10:14   #6 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Try to update again now
Result?
working perfect

Code:
=== DongleManager [Infinity] v1.88 [8/11/2021 5:11:25 PM] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00045EBBFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 41F65EBB
Firmware version: 0150.02
=== Started: 8/11/2021 5:11:28 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured Ok
Updating...
Wait 4-5 minutes, DO NOT disconnect Smart-Card
Update Ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing Ok
=== Process finished: 8/11/2021 5:13:16 PM ===
=== DongleManager [Infinity] v1.88 [8/11/2021 5:13:16 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00045EBBFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 41F65EBB
Firmware version: 0150.02
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Old 08-11-2021, 10:24   #7 (permalink)
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Quote:
Originally Posted by gsmiloilo View Post
working perfect

Code:
=== DongleManager [Infinity] v1.88 [8/11/2021 5:11:25 PM] ===
Searching...
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00045EBBFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Reading...
Serial No (S/N): 41F65EBB
Firmware version: 0150.02
=== Started: 8/11/2021 5:11:28 PM ===
Connecting to server...
Connection successfully established
Checking DongleManager version...
DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured Ok
Updating...
Wait 4-5 minutes, DO NOT disconnect Smart-Card
Update Ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing Ok
=== Process finished: 8/11/2021 5:13:16 PM ===
=== DongleManager [Infinity] v1.88 [8/11/2021 5:13:16 PM] ===
Box/Dongle type selected: Infinity-Box/Dongle [CM2]
Card-Reader: Gemalto e-gate Smart Card 0
HWID: 00045EBBFF021982
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 41F65EBB
Firmware version: 0150.02
Not so good as expected. spt was removed due to it was not enough free space in card for the firmware.
Do you have other S/N where we can transfer it?
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Old 08-12-2021, 09:30   #8 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Not so good as expected. spt was removed due to it was not enough free space in card for the firmware.
Do you have other S/N where we can transfer it?
yes bro...you can move SPT Activation here at my extra Infinity Card
( 7EF06A160 ) TIA
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Old 08-12-2021, 16:49   #9 (permalink)
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Transferred to 7EF06A16, you can update it now
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Old 08-13-2021, 14:36   #10 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Transferred to 7EF06A16, you can update it now
tx a lot bro and to Infinity Team

Code:
=== DongleManager [Infinity] v1.88 [8/13/2021 9:34:13 PM] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 00016A1600001942
Box/Dongle found: Infinity-Box/Dongle [CM2]
Serial No (S/N): 7EF06A16
Firmware version: 0136.02
"UK Edition" status: On
Last launched Application: 0000 v.0000
=> Activations:
- 00: Infinity-Box/Dongle [CM2] v0136
- 03: Infinity [BEST] v0122
- 06: #6
- 07: #7
- 08: #8
- 0D: #13
=> Options:
- Infinity-Box/Dongle [CM2]
- Infinity [BEST2]
- Infinity SM
- spt
- micro-box
- gb-key
- gb-key (activation)
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The Following User Says Thank You to gsmiloilo For This Useful Post:
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