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11-02-2016, 04:20
| #1 (permalink) |
| No Life Poster   Join Date: Apr 2005 Age: 46
Posts: 911
Member: 138982 Status: Offline Thanks Meter: 138 | Card Upgrade Error I had CM2 dongle which support expire on 13th January 2017. Infinity Team release infinity qualcomm tool, which require card upgrade to use this new update. I use dongle manager to upgrade card. approximately after 20% of upgrade software stops and gave me following error which i attach here. Again i try to upgrade card the dongle manager show me dongle authentication error. I mail your support and once i get authentication of dongle but again upgrade stops. Here i attach full log detail since 21/10/2017 ==== [21-Sep-16 9:51:26 AM] ==== DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:52:35 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle Serial No (S/N): D0F06767 Firmware version: 0130.02 "UK edition" status: Off Last launched Application: 0031 v.0118 => Activations: - 00: Main Infinity-Box/Dongle v.0130 ==== [21-Sep-16 9:52:54 AM] ==== Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 21-Sep-16 9:53:06 AM ---------- DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:53:06 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: D0F06767 Version: 0130.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0007] No more upgrade logs. No updates found for your Smart-Card. DO NOT try more today ! ==== [21-Sep-16 10:05:44 AM] ==== DongleManager [Infinity-Box] v1.65 [21-Sep-16 10:05:49 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle Serial No (S/N): D0F06767 Firmware version: 0130.02 "UK edition" status: Off Last launched Application: 0031 v.0118 => Activations: - 00: Main Infinity-Box/Dongle v.0130 ==== [21-Sep-16 6:59:15 PM] ==== Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 21-Sep-16 6:59:25 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Sep-16 6:59:25 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 1 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: D0F06767 Version: 0130.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Card returned error - 0000 at 609/8500 Error upgrading applets: Card returned error - 0000 at 609/8500 Disconnected ==== [21-Sep-16 7:49:21 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect DongleManager [Infinity-Box] v1.65 [21-Sep-16 7:49:53 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle is not found ==== [21-Sep-16 7:51:01 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect DongleManager [Infinity-Box] v1.65 [21-Sep-16 7:51:51 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle is not found ==== [21-Sep-16 7:56:24 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Sep-16 7:57:03 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Sep-16 7:57:03 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [21-Sep-16 9:20:05 PM] ==== DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:20:08 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle is not found ==== [21-Sep-16 9:20:46 PM] ==== ==== [21-Sep-16 9:20:51 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Sep-16 9:21:19 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:21:19 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Card returned error - 0000 at 7981/8500 Error upgrading applets: Card returned error - 0000 at 7981/8500 Disconnected Box/Dongle type selected: Main Infinity-Box/Dongle ==== [21-Sep-16 9:24:28 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Sep-16 9:24:44 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:24:44 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [21-Sep-16 9:28:12 PM] ==== DongleManager [Infinity-Box] v1.65 [21-Sep-16 9:28:14 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle is not found ==== [22-Sep-16 9:20:17 AM] ==== DongleManager [Infinity-Box] v1.65 [22-Sep-16 9:20:20 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle is not found ==== [22-Sep-16 9:20:30 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Sep-16 9:20:56 AM ---------- DongleManager [Infinity-Box] v1.65 [22-Sep-16 9:20:56 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 4180/8500 Error upgrading applets: Card returned error - 0000 at 4180/8500 Disconnected ==== [22-Sep-16 7:18:18 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Sep-16 7:18:37 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Sep-16 7:18:37 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Sep-16 7:19:31 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Sep-16 7:19:31 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [22-Sep-16 7:21:25 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Sep-16 7:21:36 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Sep-16 7:21:36 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [24-Sep-16 8:23:09 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect ==== [24-Sep-16 3:43:51 PM] ==== Box/Dongle searching... ==== [24-Sep-16 3:44:43 PM] ==== Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found ==== [24-Sep-16 3:46:49 PM] ==== Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found Box/Dongle searching... Dongle can't be found: No Cards found ==== [24-Sep-16 3:48:40 PM] ==== DongleManager [Infinity-Box] v1.65 [24-Sep-16 3:48:41 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle searching... Dongle can't be found: No Cards found ==== [24-Sep-16 3:50:52 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Sep-16 3:51:13 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Sep-16 3:51:13 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed ---------- Process finished: 24-Sep-16 3:51:28 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Sep-16 3:51:28 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Box/Dongle Serial No (S/N): D0F06767 Firmware version: 0132.02 => Activations: - 00: Main Infinity-Box/Dongle v.0132 ==== [21-Oct-16 5:42:49 PM] ==== Box/Dongle searching... Box/Dongle found: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 21-Oct-16 5:42:58 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Oct-16 5:42:58 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: D0F06767 Version: 0132.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 290/8500 Error upgrading applets: Card returned error - 0000 at 290/8500 Disconnected ==== [21-Oct-16 5:46:08 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Oct-16 5:46:18 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Oct-16 5:46:18 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Oct-16 5:47:25 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Oct-16 5:47:25 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [21-Oct-16 6:11:45 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Oct-16 6:11:58 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Oct-16 6:11:58 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 3999/8500 Error upgrading applets: Card returned error - 0000 at 3999/8500 Disconnected Box/Dongle type selected: Main Infinity-Box/Dongle ==== [21-Oct-16 6:16:50 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 21-Oct-16 6:16:58 PM ---------- DongleManager [Infinity-Box] v1.65 [21-Oct-16 6:16:58 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [22-Oct-16 8:54:11 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 8:54:19 AM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 8:54:19 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 1 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 9:29:45 AM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 9:29:45 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 1 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [22-Oct-16 11:50:57 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 11:51:03 AM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 11:51:03 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [22-Oct-16 1:09:24 PM] ==== Box/Dongle searching... HWID: 0237869141924810 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0237869141924810 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 1:09:30 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 1:09:30 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0237869141924810 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [22-Oct-16 2:52:07 PM] ==== Box/Dongle searching... HWID: 0237869141924810 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 2:52:18 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 2:52:18 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 1 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 29/8500 Error upgrading applets: Card returned error - 0000 at 29/8500 Disconnected Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 2:55:00 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 2:55:00 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [22-Oct-16 5:39:14 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 5:39:23 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 5:39:23 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 493/8500 Error upgrading applets: Card returned error - 0000 at 493/8500 Disconnected Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 5:42:59 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 5:42:59 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0001797120881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 22-Oct-16 5:43:57 PM ---------- DongleManager [Infinity-Box] v1.65 [22-Oct-16 5:43:57 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [24-Oct-16 9:41:20 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Oct-16 9:41:28 AM ---------- DongleManager [Infinity-Box] v1.65 [24-Oct-16 9:41:28 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [24-Oct-16 6:28:11 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Oct-16 6:28:25 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Oct-16 6:28:25 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 Disconnected Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Oct-16 6:29:04 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Oct-16 6:29:04 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [24-Oct-16 7:02:07 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Oct-16 7:02:19 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Oct-16 7:02:20 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [24-Oct-16 8:07:10 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Oct-16 8:07:19 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Oct-16 8:07:19 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 116/8500 Error upgrading applets: Card returned error - 0000 at 116/8500 Disconnected Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 24-Oct-16 8:11:29 PM ---------- DongleManager [Infinity-Box] v1.65 [24-Oct-16 8:11:29 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [25-Oct-16 12:24:08 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 25-Oct-16 12:24:15 PM ---------- DongleManager [Infinity-Box] v1.65 [25-Oct-16 12:24:15 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [26-Oct-16 11:32:57 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 26-Oct-16 11:33:07 AM ---------- DongleManager [Infinity-Box] v1.65 [26-Oct-16 11:33:07 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [26-Oct-16 8:39:15 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 26-Oct-16 8:39:24 PM ---------- DongleManager [Infinity-Box] v1.65 [26-Oct-16 8:39:24 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 ==== [27-Oct-16 8:48:46 AM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 27-Oct-16 8:49:03 AM ---------- DongleManager [Infinity-Box] v1.65 [27-Oct-16 8:49:03 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... DO NOT disconnect Box/Dongle ! WAIT 3-4 minutes ! Last APDU: 133 sec Card returned error - 0000 at 922/8500 Error upgrading applets: Card returned error - 0000 at 922/8500 Disconnected ==== [27-Oct-16 5:04:23 PM] ==== ==== [29-Oct-16 7:17:32 PM] ==== Box/Dongle searching... HWID: 0109676724881292 Select Box/Dongle Type: instead of Autodetect Box/Dongle type selected: Main Infinity-Box/Dongle HWID: 0109676724881292 Box/Dongle type selected: Main Infinity-Box/Dongle ---------- Process started: 29-Oct-16 7:17:49 PM ---------- DongleManager [Infinity-Box] v1.65 [29-Oct-16 7:17:49 PM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server reported error:[0010] Dongle authentication failed. Contact to http://www.infinity-box.com/support/?r=2 DongleManager [Infinity-Box] v1.67 [02-Nov-16 8:32:12 AM] PC HWID: 071805764F5F8873D867C42C7EF6ED21 Card-Reader: FT SCR2000 0 HWID: 0109676724881292 Type: Main Infinity-Box/Dongle S/N: -------- Version: Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0010] Dongle Authentication fail. Probably last attempt was interrupted or wrong Smart-Card connected. Contact to http://www.infinity-box.com/support/?r=2 Now my work stops. Thanking You salim |
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11-02-2016, 07:56
| #2 (permalink) |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Hello, What to do: 1. Install required Card-Reader Drivers: - File with Drivers: CardReader_Fetian_FT2K.7z - File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f Drivers version after installation should be 2.5.6.0823 or 2.5.9.1202 Download files - http://www.infinity-box.com/support/?r=6 Also you can insert Smart-Card into another Card-Reader. 2. Run DongleManager 3. Update Dongle firmware now ONLY ONE TIME Result ? |
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11-02-2016, 11:37
| #3 (permalink) | |
| No Life Poster Join Date: Apr 2005 Age: 46
Posts: 911
Member: 138982 Status: Offline Thanks Meter: 138 | Quote:
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11-02-2016, 13:57
| #4 (permalink) | |
| No Life Poster  Join Date: Jul 2007 Location: Infinity-Box Support-
Posts: 9,321
Member: 541591 Status: Offline Sonork: 100.1611509 Thanks Meter: 7,361  | Quote:
Did you upgraded card reader driver or changed card reader? Br. Infinity Box Support Team. | |
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11-02-2016, 19:10
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
What is your currently installed drivers version ? | |
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Linear Mode
