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05-29-2020, 10:04
| #1 (permalink) |
| Freak Poster  Join Date: Dec 2014 Location: NIGERIA
Posts: 303
Member: 2312129 Status: Offline Thanks Meter: 139  | CARD UPGRADE issue - Type: Infinity [BEST] - Account Status: Active - Hardware Status: Ok Services - Activation 1: (0) Infinity-Box/Dongle; Firmware Version: 0138; Registered: 18-Apr-2017; Expired: 30-May-2021; Support: Active - Activation 2: (3) Infinity [BEST]; S/N: F40C9D7A; Firmware Version: 0122; Registered: information will be available in some time; Expired: N/A; Support: N/A - Activation 3: (7) Infinity SM; Registered: 19-Aug-2017 - More Services may be active but not listed === DongleManager [Infinity] v1.76 [29/05/2020 9:53:45] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 01029D7A1C6A1292 Box/Dongle found: [BEST] Reading... Serial No (S/N): F40C9D7A Firmware version: 0122.02 === Process started: 29/05/2020 9:53:46 === Connecting to server Server connection successfully established Checking DongleManager version... Version check error: Error: Your DongleManager version is expired! Download new DongleManager from Support Area and try again. Disconnected i told the reseller to do 2 years its like he did the one of 1 year 2 years has discount how can i make it 2 years now with discount |
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05-29-2020, 10:58
| #2 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Please download latest DongleManager software here https://www.infinity-box.com/support/?s=6 Regarding 1 year or 2 years please contact to your seller. If seller need to change something he can contact to team and discuss then. | |
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05-29-2020, 12:42
| #3 (permalink) |
| Freak Poster Join Date: Dec 2014 Location: NIGERIA
Posts: 303
Member: 2312129 Status: Offline Thanks Meter: 139 | === DongleManager [Infinity] v1.80 [29/05/2020 12:40:49] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 01029D7A1C6A1292 Box/Dongle found: [BEST] Reading... Serial No (S/N): F40C9D7A Firmware version: 0122.02 === Process started: 29/05/2020 12:40:50 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication successfull Service stage 1 confirmed Securing session... Session secured ok Upgrading dongle... Wait 4-5 minutes ! DO NOT disconnect Box/Dongle ! Applet upgrade ok Checking Dongle Identification... Identification Ok. Finalizing... Finalizing ok Process completed === Process finished: 29/05/2020 12:41:08 === === DongleManager [Infinity] v1.80 [29/05/2020 12:41:08] === Box/Dongle type selected: [BEST] Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 01029D7A1C6A1292 Box/Dongle found: [BEST] Serial No (S/N): F40C9D7A Firmware version: 0122.02 => Activations: - 00: Infinity-Box/Dongle v0143 - 03: [BEST] v0122 - 07: #7 => Options: - Infinity BEST - Infinity SM |
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05-29-2020, 13:42
| #4 (permalink) |
| Freak Poster Join Date: Dec 2014 Location: NIGERIA
Posts: 303
Member: 2312129 Status: Offline Thanks Meter: 139 | I want to be sure if this order is 2 years COMPLETED Orders details Order ID : 4820 Service Name : Infinity-Box/Dongle 2 years Updates/Support Renew, Chinese Miracle-2 included Serial No : F40C9D7A |
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05-29-2020, 14:02
| #5 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
Just login to your IOS account (yes, you have it) and see your dongle syupport expiry date https://www.infinity-box.com/doc/?r=17 What is the result ? | |
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