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Old 10-09-2019, 14:06   #1 (permalink)
Junior Member
 
Join Date: Sep 2016
Location: Ghana
Posts: 14
Member: 2628750
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Red face client version too old. how to fix


Reconnect Power/Cable!

Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : DRG-345D-0-00WW-B01
Package : DRG-338A

Device : DGW ( DRG1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

please team help me fix this
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Old 10-09-2019, 14:51   #2 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Quote:
Originally Posted by nicholas anthon View Post
Reconnect Power/Cable!

Operation : Reset Settings [FTM] [ v1.18 ]

-> Old : Power Off Phone, wait 5-10 seconds, Insert USB cable
-> New : Power Off Phone, press and hold VOL_DOWN and POWER keys, until FASTBOOT screen appear

Wait for phone...
Connect Ok!
Device Found!
Initialize ...
Initialize Ok!

Looking for SVC package in local database ...
SW : DRG-345D-0-00WW-B01
Package : DRG-338A

Device : DGW ( DRG1 )
BLType : RETAIL
SecVer : 04
Device authentification ...
Processing server operation ...
Connecting to server...
Connected
Authenticating...
Authenticated
Checking Client version...
Client version check error:Error: Client version is too old
Disconnected
Disconnected
Finished

Error : Device auth failed! Server reported error!
Send log and report.log to support! Include device info also!

Reconnect Power/Cable!

please team help me fix this
Hi,
There are several threads regarding this error message here - BB5 Easy Service Tool (BEST) Nokia Dongle - GSM-Forum
Do you have an answer now or do you need more info ?
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Old 10-09-2019, 18:42   #3 (permalink)
Junior Member
 
Join Date: Sep 2016
Location: Ghana
Posts: 14
Member: 2628750
Status: Offline
Thanks Meter: 3
Yes sir i want you to show me how i can fix it, do i have to buy new dongle
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Old 10-09-2019, 21:01   #4 (permalink)
Product Supporter
 
Join Date: Jun 2009
Location: private
Posts: 36,458
Member: 1043909
Status: Offline
Thanks Meter: 60,926
Bad luck you can not check your own previous posts and our answers. It's always good idea to check own posts.
Do not worry, we can give you link with your question and our answer - http://forum.gsmhosting.com/vbb/f641...o-old-2677553/

Do you need more information about the subject ?
  Reply With Quote
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