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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-27-2018, 12:52   #1 (permalink)
Insane Poster
 
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Cm2 big problem


Dear. sir my cm2 is not working just error dongle is not connected



dongle manager screan short


=== DongleManager [Infinity] v1.70 [5/27/2018 16:47:52] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0109646624881292
Box/Dongle is not found
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Old 05-27-2018, 22:09   #2 (permalink)
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Make sure dongle drivers are working properly (check device manager). Also put your card inside another working card reader, I may be as a result of a faulty card reader.
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Old 05-28-2018, 09:26   #3 (permalink)
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Quote:
Originally Posted by jehanzeb khan View Post
Dear. sir my cm2 is not working just error dongle is not connected



dongle manager screan short


=== DongleManager [Infinity] v1.70 [5/27/2018 16:47:52] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0109646624881292
Box/Dongle is not found
Hi,
Please contact to your seller, he should provide a solution for you.
result ?
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Old 05-28-2018, 14:34   #4 (permalink)
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l think my CM2 dongle is dead is it possible to transfer TO CM2 activation to my INFINITY BEST card
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Old 05-29-2018, 07:44   #5 (permalink)
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Quote:
Originally Posted by jehanzeb khan View Post
l think my CM2 dongle is dead is it possible to transfer TO CM2 activation to my INFINITY BEST card
Hi,
I think best way in your situation is contact to your seller because only seller can help you with your specific problem.
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