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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 05-29-2020, 10:26   #1 (permalink)
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Location: Manila
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CM2 Dongle after update NOT FOUND


Firmware version: 0136.02
=== Process started: 5/29/2020 15:48:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid.
Contact to http://www.infinity-box.com/support/?r=2




my cm2 dongle is not found help
https://ibb.co/48mm7wk
https://ibb.co/GJvRBRT
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Old 05-29-2020, 10:49   #2 (permalink)
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Join Date: Jun 2009
Posts: 29,154
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Quote:
Originally Posted by hitech_2009 View Post
Firmware version: 0136.02
=== Process started: 5/29/2020 15:48:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing check error:
Server answer:[0002] Client/Server protocol packet length is invalid.
Contact to http://www.infinity-box.com/support/?r=2




my cm2 dongle is not found help
https://ibb.co/48mm7wk
https://ibb.co/GJvRBRT
Hello,


What is your dongle S/N ?
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Old 05-29-2020, 13:29   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hello,


What is your dongle S/N ?
Serial No (S/N): C3739AA5
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Old 05-29-2020, 13:40   #4 (permalink)
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Donate money to this user
TRY this bro

http://dl1.infinity-box.com/00/pub.p...ngleManager.7z

This will help
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The Following User Says Thank You to Elasunuas For This Useful Post:
Old 05-29-2020, 13:50   #5 (permalink)
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Quote:
Originally Posted by Elasunuas View Post
i try many times but Box/Dongle is not found.

=== DongleManager [Infinity] v1.80 [5/29/2020 20:48:39] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009AA57CF94082
Box/Dongle is not found
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Old 05-29-2020, 14:37   #6 (permalink)
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Join Date: Feb 2010
Location: Manila
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Quote:
Originally Posted by YellowBoss View Post
Hello,


What is your dongle S/N ?

Sir


Serial No (S/N): C3739AA5
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Old 05-29-2020, 14:52   #7 (permalink)
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Join Date: Jun 2009
Posts: 29,154
Member: 1043909
Status: Online
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Quote:
Originally Posted by hitech_2009 View Post
i try many times but Box/Dongle is not found.

=== DongleManager [Infinity] v1.80 [5/29/2020 20:48:39] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009AA57CF94082
Box/Dongle is not found
Update dongle firmware now with DongleManager.
Result ?
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Old 05-29-2020, 14:58   #8 (permalink)
Junior Member
 
Join Date: Feb 2010
Location: Manila
Posts: 20
Member: 1226214
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Quote:
Originally Posted by YellowBoss View Post
Update dongle firmware now with DongleManager.
Result ?
wow its work!

thak you more power!

= DongleManager [Infinity] v1.80 [5/29/2020 21:55:23] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009AA57CF94082
=== Process started: 5/29/2020 21:55:23 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication successfull
Service stage 1 confirmed
Securing session...
Session secured ok
Upgrading dongle...
Wait 4-5 minutes ! DO NOT disconnect Box/Dongle !
Applet upgrade ok
Checking Dongle Identification...
Identification Ok. Finalizing...
Finalizing ok
Process completed
=== Process finished: 5/29/2020 21:55:48 ===
=== DongleManager [Infinity] v1.80 [5/29/2020 21:55:48] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 00009AA57CF94082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): C3739AA5
Firmware version: 0143.02
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM



my cm2 is working again.
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