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Old 06-12-2020, 11:17   #1 (permalink)
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cm2 dongle open error


sir, my cm2 dongle (Smart-Card misconfiguration connect to support) and update Authentiction stage error [0031]
Pls help me arjent
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Old 06-12-2020, 11:31   #2 (permalink)
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Originally Posted by sskumkum View Post
sir, my cm2 dongle (Smart-Card misconfiguration connect to support) and update Authentiction stage error [0031]
Pls help me arjent
Hi,


What is your dongle S/N ?
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Old 06-12-2020, 13:50   #3 (permalink)
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Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000F3D17CEC4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D2FFF3D1
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Box/Dongle misconfiguration. Contact to support !
=> Options:
- Infinity-Box/Dongle
- Infinity SM
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Old 06-12-2020, 14:01   #4 (permalink)
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Quote:
Originally Posted by Oenyil View Post
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 0000F3D17CEC4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): D2FFF3D1
Firmware version: 0143.02
Box/Dongle misconfiguration
Diagnostic code: 70
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Box/Dongle misconfiguration. Contact to support !
=> Options:
- Infinity-Box/Dongle
- Infinity SM
Hello,

There is a software conflict with this application:
\program files (x86)\intel\bluetooth\devmonsrv.exe
\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe
\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe
\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe

- Disable this process
- delete fault.bn file
- update dongle firmware with DongleManager now
and then run Infinity software.
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