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Old 05-16-2020, 06:08   #1 (permalink)
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cm2 mtk cm2 spd ,how to solve ? need help


my mtk new , and spd new not working

=== DongleManager [Infinity] v1.80 [16-05-2020 10:27:25] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 0000EB8912BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BEE6EB89
Firmware version: 0143.02
"UK Edition" status: Off
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM

=== DongleManager [Infinity] v1.80 [16-05-2020 10:27:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 0000EB8912BF4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BEE6EB89
Firmware version: 0143.02
=== Process started: 16-05-2020 10:27:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


total uninstall and reinstall,mine is win 7 64 bit not working , and i did reinstall my system os , would not work, old version spd & mtk working,bb5 working and i have not seen fault bin in software folder , what can i do team
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Old 05-16-2020, 13:46   #2 (permalink)
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Quote:
Originally Posted by srmmobiles View Post
my mtk new , and spd new not working

=== DongleManager [Infinity] v1.80 [16-05-2020 10:27:25] ===
Searching...
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 0000EB8912BF4082
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): BEE6EB89
Firmware version: 0143.02
"UK Edition" status: Off
Last launched Application: 0031 v.0127
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 07: #7
=> Options:
- Infinity-Box/Dongle
- Infinity SM

=== DongleManager [Infinity] v1.80 [16-05-2020 10:27:54] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 1
HWID: 0000EB8912BF4082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): BEE6EB89
Firmware version: 0143.02
=== Process started: 16-05-2020 10:27:56 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !


total uninstall and reinstall,mine is win 7 64 bit not working , and i did reinstall my system os , would not work, old version spd & mtk working,bb5 working and i have not seen fault bin in software folder , what can i do team
Hi,


Do you have AVAST antivirus installed ?
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Old 05-18-2020, 06:53   #3 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Hi,


Do you have AVAST antivirus installed ?

no sir, no antivitrus /windows firewall off defender off , plz enlite me sir im confused
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Old 05-18-2020, 09:39   #4 (permalink)
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=== DongleManager [Infinity] v1.80 [5/18/2020 16:35:40] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000104BB13114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 968404BB
Firmware version: 0136.02
=== Process started: 5/18/2020 16:35:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !.same problem no anti virus install.
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Old 05-18-2020, 17:20   #5 (permalink)
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Quote:
Originally Posted by srmmobiles View Post
no sir, no antivitrus /windows firewall off defender off , plz enlite me sir im confused
Install d new cm2 & spd2 file in (c)program folder when installing choose (c) program as well.
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Old 05-18-2020, 20:49   #6 (permalink)
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Quote:
Originally Posted by srmmobiles View Post
no sir, no antivitrus /windows firewall off defender off , plz enlite me sir im confused
In this case you should check your PC for viruses and cure it !
If PC is infected Infinity software can not start.

Free antivirus to cure your PC - https://free.drweb.com/download+cureit+free/?lng=en

Result ?
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Old 05-18-2020, 20:50   #7 (permalink)
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Quote:
Originally Posted by arnoldobalobao View Post
=== DongleManager [Infinity] v1.80 [5/18/2020 16:35:40] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000104BB13114082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 968404BB
Firmware version: 0136.02
=== Process started: 5/18/2020 16:35:41 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0007] No updates found for your Smart-Card. DO NOT try more today !.same problem no anti virus install.
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
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Old 05-21-2020, 11:14   #8 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
In this case you should check your PC for viruses and cure it !
If PC is infected Infinity software can not start.

Free antivirus to cure your PC - https://free.drweb.com/download+cureit+free/?lng=en

Result ?

bro , im done but not solve this problem, last chance i change pc then i post result
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Old 06-01-2020, 06:23   #9 (permalink)
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Quote:
Originally Posted by InfinityHelp View Post
Hello,

It looks like your dongle support period is expired.
How to check - https://www.infinity-box.com/doc/?r=17

If support is expired please contact to your seller and renew support - https://www.infinity-box.com/buy/
finally i got solution, change my hard disk with new win 7 64bit os all new versions works smoothly
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Old 06-01-2020, 09:37   #10 (permalink)
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It's really serious move ! In most cases it's need just clean viruses but not re-install system completely.
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