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06-16-2020, 21:02
| #1 (permalink) |
| Junior Member  Join Date: Dec 2016 Location: Bangladesh
Posts: 22
Member: 2665475 Status: Offline Thanks Meter: 3 |  CM2 Smart-Card misconfiguration! Contact to support! How to Fix it My CM2 Dongle Suddenly Showing This Error: CM2 Smart-Card misconfiguration! Contact to support! I have tried to Update Dongle Firmware But Fail. Please Solve my Problem as early as possible. I will be grateful to Infinity Team. Thanks in Advance. Error Picture:  Dongle Information: === DongleManager [Infinity] v1.80 [6/17/2020 2:01:30] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000EBB112BF4082 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): BDECEBB1 Firmware version: 0143.02 Box/Dongle misconfiguration Diagnostic code: 66 "UK Edition" status: Off Last launched Application: 0030 v.0143 => Activations: - 00: Infinity-Box/Dongle v0143 - 07: #7 => Options: - Infinity-Box/Dongle - Infinity SM Dongle Update Error: === DongleManager [Infinity] v1.80 [6/17/2020 2:01:06] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000EBB112BF4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): BDECEBB1 Firmware version: 0143.02 === Process started: 6/17/2020 2:01:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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| The Following User Says Thank You to MdRokonRan For This Useful Post: |
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06-17-2020, 15:36
| #3 (permalink) |
| Junior Member Join Date: Dec 2016 Location: Bangladesh
Posts: 22
Member: 2665475 Status: Offline Thanks Meter: 3 | I Don't Have Fault.bin File I Don't Have Fault.bin File on My Infinity Folder. It is Previously Available when My CM2 is not Opening and showing this error then I Uninstall CM2 Software and Re-Install Again. That's why "fault.bin" file is removed from the Infinity Folder. Please Solve my Problem. Thanks in Advance |
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06-17-2020, 17:36
| #4 (permalink) |
| Major Poster Join Date: Apr 2007
Posts: 49
Member: 491115 Status: Offline Thanks Meter: 3 | same problem this the fault bin file https://mega.nz/file/B5gjAS4b#Bzl_Ip...0d1fghc4aMNc1c == DongleManager [Infinity] v1.80 [17/06/2020 10:25:49] === Searching... Card-Reader: Gemalto e-gate Smart Card 0 HWID: 0000FE0E00001942 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 6E9BFE0E Firmware version: 0144.02 Box/Dongle misconfiguration Diagnostic code: 70 "UK Edition" status: Off Last launched Application: 0030 v.0144 => Activations: - 00: Infinity-Box/Dongle v0144 => Options: - Infinity-Box/Dongle and when I update I got this error Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 Last edited by zie_dab; 06-17-2020 at 17:41. |
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06-17-2020, 20:13
| #5 (permalink) | |
| Product Supporter  Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
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06-17-2020, 20:14
| #6 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
There is a software conflict with the next application: c:\program files (x86)\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe STEP-BY-STEP instruction: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software. | |
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06-17-2020, 22:52
| #7 (permalink) | |
| Junior Member Join Date: Dec 2016 Location: Bangladesh
Posts: 22
Member: 2665475 Status: Offline Thanks Meter: 3 | Quote:
Sir One of my Friend Installed Flexihub On my PC for Unlocking a Samsung FRP Remotely. I don't know that it will happen a problem with my CM2 Dongle. So, I am telling Sorry Sir. I will never use this kind of software. Please Help me to Solve my issue this time. Thanks in Advance. | |
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06-18-2020, 00:17
| #8 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
After that update dongle firmware with DongleManager | |
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08-13-2020, 20:05
| #9 (permalink) |
| Crazy Poster Join Date: Aug 2019 Location: kerman
Posts: 55
Member: 2924342 Status: Offline Thanks Meter: 8 | After that update dongle firmware with DongleManager[/QUOTE] === DongleManager [Infinity] v1.80 [08/13/2020 23:32:47] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000B5DE217A4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 1CC1B5DE Firmware version: 0144.02 === Process started: 08/13/2020 23:32:48 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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08-13-2020, 21:50
| #10 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
=== DongleManager [Infinity] v1.80 [08/13/2020 23:32:47] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 0000B5DE217A4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 1CC1B5DE Firmware version: 0144.02 === Process started: 08/13/2020 23:32:48 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged.[/QUOTE] Hello, There is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software. | |
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08-13-2020, 22:01
| #11 (permalink) | |
| Crazy Poster Join Date: Aug 2019 Location: kerman
Posts: 55
Member: 2924342 Status: Offline Thanks Meter: 8 | Quote:
There is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software.[/QUOTE]Hey boss thank you doo much for this great and excellent support. Sent from my SM-A520F using Tapatalk | |
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08-13-2020, 22:23
| #12 (permalink) |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | I understand nothing but it looks like it's Ok now. Do not forget, if you do not follow the instruction you will get a problem again soon |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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08-13-2020, 23:11
| #13 (permalink) | |
| Crazy Poster Join Date: Aug 2019 Location: kerman
Posts: 55
Member: 2924342 Status: Offline Thanks Meter: 8 | Quote:
Sent from my SM-A520F using Tapatalk | |
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10-13-2020, 14:37
| #14 (permalink) |
| Junior Member Join Date: Dec 2017 Location: Kampala
Posts: 15
Member: 2793249 Status: Offline Thanks Meter: 7 | please help me my friend installed a software called usb monitor and now i cant use any infinity cm2 software please helpppp === DongleManager [Infinity] v1.80 [13/10/2020 16:31:08] === Searching... Card-Reader: Generic EMV Smartcard Reader 0 HWID: 00006A2B200A4082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 16926A2B Firmware version: 0145.02 === Process started: 13/10/2020 16:31:09 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. |
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10-13-2020, 14:39
| #15 (permalink) | |
| Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,458
Member: 1043909 Status: Offline Thanks Meter: 60,926 | Quote:
please uninstall that software and reboot PC. Let me know when done, I will tell you what to do after that. | |
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| The Following User Says Thank You to YellowBoss For This Useful Post: |
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