the modules stopped starting - GSM-Forum

Serg@ · 04-23-2020, 06:26

=== DongleManager [Infinity] v1.76 [23.04.2020 8:16:33] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000148F3FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 046548F3
Firmware version: 0143.02
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 02: #2 v0122
- 03: [BEST] v0122
- 05: #5 v0122
- 07: #7
- 0E: #14
=> External Activations:
- sm
- hua

...please help fix this problem.

YellowBoss · 04-23-2020, 08:15

Quote:

Originally Posted by Serg@

=== DongleManager [Infinity] v1.76 [23.04.2020 8:16:33] ===
Searching...
Card-Reader: Alcor Micro USB Smart Card Reader 0
HWID: 000148F3FF021982
Box/Dongle found: Infinity-Box/Dongle
Serial No (S/N): 046548F3
Firmware version: 0143.02
"UK Edition" status: Off
Last launched Application: 0030 v.0143
=> Activations:
- 00: Infinity-Box/Dongle v0143
- 02: #2 v0122
- 03: [BEST] v0122
- 05: #5 v0122
- 07: #7
- 0E: #14
=> External Activations:
- sm
- hua

...please help fix this problem.

Hi,
Do you have fault.bin file in folder with software ?

Serg@ · 04-23-2020, 10:35

Hi. There is. What should I do with it?

YellowBoss · 04-23-2020, 10:42

Quote:

Originally Posted by Serg@

Hi. There is. What should I do with it?

Attach it here or send to support via e-mail - https://www.infinity-box.com/contact/

Serg@ · 04-23-2020, 11:15

sent by mail, many thanks.

YellowBoss · 04-23-2020, 11:27

Quote:

Originally Posted by Serg@

sent by mail, many thanks.

There is a software conflict with this application:
\program files\avast software\avast\aswidsagent.exe

What to do: disable it, delete fault.bn file and run Infinity software

Team is working to improve software compatibility.

Also be careful with avast - https://www.cnet.com/news/antivirus-...browsing-data/

Serg@ · 04-23-2020, 16:43

Just disconnect - does not work ... Works - disconnect permanently and reboot the PC. Can you advise an antivirus that will not conflict, please?

YellowBoss · 04-23-2020, 16:44

Quote:

Originally Posted by Serg@

Just disconnect - does not work ... Works - disconnect permanently and reboot the PC. Can you advise an antivirus that will not conflict, please?

Actually new Infinity software reases should have no conflict with avast, programmers working in this direction.

04-23-2020, 06:26	#1 (permalink)
Serg@ Junior Member Join Date: Apr 2006 Posts: 9 Member: 264148 Status: Offline Thanks Meter: 2	the modules stopped starting === DongleManager [Infinity] v1.76 [23.04.2020 8:16:33] === Searching... Card-Reader: Alcor Micro USB Smart Card Reader 0 HWID: 000148F3FF021982 Box/Dongle found: Infinity-Box/Dongle Serial No (S/N): 046548F3 Firmware version: 0143.02 "UK Edition" status: Off Last launched Application: 0030 v.0143 => Activations: - 00: Infinity-Box/Dongle v0143 - 02: #2 v0122 - 03: [BEST] v0122 - 05: #5 v0122 - 07: #7 - 0E: #14 => External Activations: - sm - hua ...please help fix this problem.

04-23-2020, 10:35	#3 (permalink)
Serg@ Junior Member Join Date: Apr 2006 Posts: 9 Member: 264148 Status: Offline Thanks Meter: 2	Hi. There is. What should I do with it?

04-23-2020, 11:15	#5 (permalink)
Serg@ Junior Member Join Date: Apr 2006 Posts: 9 Member: 264148 Status: Offline Thanks Meter: 2	sent by mail, many thanks.

04-23-2020, 16:43	#7 (permalink)
Serg@ Junior Member Join Date: Apr 2006 Posts: 9 Member: 264148 Status: Offline Thanks Meter: 2	Just disconnect - does not work ... Works - disconnect permanently and reboot the PC. Can you advise an antivirus that will not conflict, please?