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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 07-01-2021, 15:23   #1 (permalink)
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Cm2 not working


Hello 👋
I have been uosing cm2 since last 3 years was working fine but last month cm2mt2 stop to work blinding logo only than it says updat frome support i did try to update i got error 0031 dongel identification data damaged than i bought new cm2 thet work only one week and damaged again i m not using any fexihub or i m not shreing port i delet also faut bin file ....please halp me
sorry my bed English
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Old 07-01-2021, 15:50   #2 (permalink)
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Old 07-01-2021, 16:35   #3 (permalink)
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It do not work your way dear friend
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Old 07-01-2021, 16:36   #4 (permalink)
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Quote:
Originally Posted by imran maseru View Post
Hello 👋
I have been uosing cm2 since last 3 years was working fine but last month cm2mt2 stop to work blinding logo only than it says updat frome support i did try to update i got error 0031 dongel identification data damaged than i bought new cm2 thet work only one week and damaged again i m not using any fexihub or i m not shreing port i delet also faut bin file ....please halp me
sorry my bed English
Hello,

Run DongleManager.exe - https://infinity-box.com/support/?r=5




Make "Read Serial Number (S/N)"




DO NOT send screenshot/video but copy/paste text from software window.
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Old 07-02-2021, 12:20   #5 (permalink)
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create a CM2 folder in this location

Quote:
Originally Posted by imran maseru View Post
Hello 👋
I have been uosing cm2 since last 3 years was working fine but last month cm2mt2 stop to work blinding logo only than it says updat frome support i did try to update i got error 0031 dongel identification data damaged than i bought new cm2 thet work only one week and damaged again i m not using any fexihub or i m not shreing port i delet also faut bin file ....please halp me
sorry my bed English

C:\Program Files and install cm2 there..it will work trust me
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Old 07-02-2021, 16:24   #6 (permalink)
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Thank you guys for the solution you gave me with regards to Infinity Dongle i updated them with Infinity dongelmaneger v1.83 the link you gave me and i update with them and both are working now . Thank you godbless you
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