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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box


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Old 08-14-2020, 13:30   #1 (permalink)
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The device does not find(RKT/Rockchip)


Operation : Read Firmware [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Device connection test not passed! Breaking!
Probably you boot device in wrong mode!


Device not found!
Remove battery, cable. Check cable and connection. Repeat operation!


https://i.ibb.co/FBKWB9k/photo5888991734887724896.jpg
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Old 08-14-2020, 14:02   #2 (permalink)
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model: Sunstech TAB781 rk3126c
android :8.1.0
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Old 08-14-2020, 14:13   #3 (permalink)
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first install require driver

Quote:
Originally Posted by wadeeh1990 View Post
Operation : Read Firmware [ v2.02 ]

----- > Phone/Tablet :
1. Power Off device
2. PRESS and HOLD BOTH VOLUME KEYS!
3. Insert USB cable! Press 'POWER_ON' button for a few second!
----- > IoT/Box :
1. Reset device power
2. PRESS and HOLD 'RESET' KEY!
3. Insert OTG/USB cable! Press 'POWER_ON' button for a few second!

Wait for device ...
Device Connected!
Device connection test not passed! Breaking!
Probably you boot device in wrong mode!


Device not found!
Remove battery, cable. Check cable and connection. Repeat operation!


https://i.ibb.co/FBKWB9k/photo5888991734887724896.jpg


first install require driver (InfinityBox_update_CM2RKT_Drivers_v1.01.7z)

from here [pub] software/drivers/
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Old 08-14-2020, 14:25   #4 (permalink)
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Quote:
Originally Posted by welcome1234 View Post
first install require driver (InfinityBox_update_CM2RKT_Drivers_v1.01.7z)

from here [pub] software/drivers/

See the picture, the device is installed
And I deleted and reinstalled and the same problem
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Old 08-15-2020, 06:15   #5 (permalink)
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Use windows 7, I had same problem with rockchip. Anyway, frp does not work in device like myria classic my8301, even software shows ok
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Old 08-15-2020, 12:19   #6 (permalink)
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There is not right now MASROM support in SW.
Also, those "non-formattable" devices will be with it support in one of next releases.
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