Device still Locked Credits deducted
 

Order/Transaction ID:967537/1254312Date:2021-07-07 09:14:13Amount:-5Credits from/to:SystemProduct:SPD unlock SLS:1/2/3 rev2Status:COMPLETEDTag:357735910895507

log
 

Operation : SP Unlock [ v2.13 ]
BootMode : SVC

1. Power off device, wait 10-15 seconds
2. Not hold any key on device ( OLD devices - 1 : VOL+ , 2 : VOL- )
3. Insert cable in device!

Wait for device ...

Device Connected!
Enter SVC ...
Waiting Device ...
Check SVC ...
SVC : DiagChannel opened!

Boot Done!

SOC GEN : UniSoc ( E-family and Modern )
BuildInfo : Mantis_00WW-user 11 RP1A.201005.001 V1.180_B01 release-keys
Platform Version: MOCORTM_17C_W21.11.2_P1_Debug
Project Version: pike2_pub
BASE Version: FM_BASE_17C_W21.11.2_P1
HW Version: sc7731e_modem
CMP_Time : 04-14-2021 18:44:01

MODEM TAG : MOCORTM_17C_W21.11.2_P1_Debug_FM_BASE_17C_W21.11.2 _P1_sc7731e_modem_pike2_pub

NVMng : SecurityInfo
IMEI[1] : 357735910895507
IMEI[2] : 357735910895515
WIFIMAC : 44917C05A64A
BT_MAC : 44917C05A649
SEC : SLS:2, SKS:0, SKV:4


SLStatus : 2C
Status : Locked! Server unlock required!

Connecting to server...
Connected
Init...
Init: Ok
Authenticating...
Authenticated
Checking Client version...
Client version Ok
Balance: 21, price:5
Process...
Finished
Disconnected

Unlocking device ...
Sync data ...
Device unlocked!

Done!
Elapsed: 00:00:41

Read NVM backup and upload for check, please.

Nokia TA-1342
 

If anyone have Nokia TA-1342 you can try to backup nvm to check what's wrong my customer took it he couldn't wait any longer

Order has been refunded. Please check it.

Thank you for your support

Here is lock nvm backup https://mega.nz/file/IVwlxQAK#JRy5Y3...Gw7eQYMQ5KUK_A

What is the model name?
Any problem with it?