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Old 08-27-2016, 18:53   #1 (permalink)
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Dongle is Blocked


hello
My infinity best dongle is blocked
here is the log:

Box/Dongle type selected: [BEST]
Box/Dongle found: [BEST]
---------- Process started: 8/27/2016 11:14:17 PM ----------
DongleManager [Infinity-Box] v1.64 [8/27/2016 11:14:17 PM]
PC HWID: A508EE1E40C5EC0A1E3235744C51423D
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108AD7820281292
Type: [BEST] S/N: B2C3xxxx Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server reported error:[0031] Dongle identification data damaged. Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum

i request product supporters to help me asap


thanks in advance
server22
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Old 08-27-2016, 20:00   #2 (permalink)
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Hello,

What to do - How to fix: Dongle is blocked - GSM-Forum
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Old 08-31-2016, 08:06   #3 (permalink)
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i unfortunately deleted fault.bin
i tried all above solution but still dongle is blocked
i request you to help me
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Old 08-31-2016, 20:41   #4 (permalink)
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Quote:
Originally Posted by server22 View Post
i unfortunately deleted fault.bin
i tried all above solution but still dongle is blocked
i request you to help me
Please click here for instruction, you will see step-by-step explanatiion
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Old 09-03-2016, 09:13   #5 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Please click here for instruction, you will see step-by-step explanatiion
i tried entire procedure but still same
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Old 09-03-2016, 10:06   #6 (permalink)
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Quote:
Originally Posted by server22 View Post
i tried entire procedure but still same
Please post here all your steps one-by-one.
Thank you !
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Old 09-30-2016, 07:57   #7 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Please post here all your steps one-by-one.
Thank you !
step 1:formatted OS
step 2:clean pc for virus
step 3:installed best 2.23
step 4:run the software
step 5:dongle blocked

when i try to update i face dongle data corrupted and same dongle i m using it with other best smart card and that is working fine
now problem is one of my best smart card is getting waste

i request you to help me in this
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Old 09-30-2016, 10:41   #8 (permalink)
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Quote:
Originally Posted by server22 View Post
step 1:formatted OS
step 2:clean pc for virus
step 3:installed best 2.23
step 4:run the software
step 5:dongle blocked

when i try to update i face dongle data corrupted and same dongle i m using it with other best smart card and that is working fine
now problem is one of my best smart card is getting waste

i request you to help me in this
Once again I ask you READ INSTRUCTION instead of make something strange !
READ NOW !
Please click here for instruction

Result ?
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Old 10-03-2016, 08:55   #9 (permalink)
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Quote:
Originally Posted by YellowBoss View Post
Once again I ask you READ INSTRUCTION instead of make something strange !
READ NOW !
Please click here for instruction

Result ?
i followed each step carefully and still get this error

DongleManager [Infinity-Box] v1.66 [10/3/2016 1:22:59 PM]
PC HWID: 777ED3B762D9FB989F4A7A5B84766CD5
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108AD7820281292
Type: [BEST] S/N: B2C3xxxx Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
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Old 10-03-2016, 09:36   #10 (permalink)
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Quote:
Originally Posted by server22 View Post
i followed each step carefully and still get this error

DongleManager [Infinity-Box] v1.66 [10/3/2016 1:22:59 PM]
PC HWID: 777ED3B762D9FB989F4A7A5B84766CD5
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108AD7820281292
Type: [BEST] S/N: B2C3xxxx Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
no blocked

Your Support is Expired ,
Don't Try Again Again Your Dongle Will Be Blocked ,
Try after Renewal Of support .
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Old 10-03-2016, 10:59   #11 (permalink)
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Quote:
Originally Posted by server22 View Post
i followed each step carefully and still get this error

DongleManager [Infinity-Box] v1.66 [10/3/2016 1:22:59 PM]
PC HWID: 777ED3B762D9FB989F4A7A5B84766CD5
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0108AD7820281292
Type: [BEST] S/N: B2C3xxxx Version: 0122.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update Problems and Solutions - GSM-Forum
Please click here for instruction, READ INSTRUCTION and send e-mail (as instructed) instead of repeat useless tries.

Should I copy/paste instruction here ?
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