dongle is blocked sir - GSM-Forum

appsworlmardan · 02-15-2017, 08:59

dear sir,

my cm2 dongle is blocked

i update the dongle manager

log are that

Box/Dongle type selected: Main Infinity-Box/Dongle
Box/Dongle found: Main Infinity-Box/Dongle
---------- Process started: 15/02/2017 11:50:01 ----------
DongleManager [Infinity-Box] v1.67 [15/02/2017 11:50:01]
PC HWID: 0038998500DB10F2E37E58DABBADD494
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000E55E12BF4082
Type: Main Infinity-Box/Dongle S/N: BD7CE55E Version: 0135.02
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to http://www.infinity-box.com/support/?r=2

i checked this in this tread
http://forum.gsmhosting.com/vbb/f641...53/index2.html

problem not solved

is there expert to fix my problem

appsworlmardan · 02-15-2017, 09:53

plz team helped me

yellowboss infinityhelp

plz

**InfinitySupport** · 02-15-2017, 17:28

alrwady answered and fixed. you must stop to created multiple posts

appsworlmardan · 02-16-2017, 07:54

dear sir i already do it but my problem not solved

i helped many people but this time no one to helped me

blinet · 02-16-2017, 08:07

Quote:

Originally Posted by appsworlmardan

dear sir i already do it but my problem not solved

i helped many people but this time no one to helped me

maybe you have installed flexihub

appsworlmardan · 02-16-2017, 13:08

i have flexihub intalled

blinet · 02-16-2017, 14:54

Quote:

Originally Posted by appsworlmardan

i have flexihub intalled

no chance to run infinity sw with flexihub installed,.,. also only uninstall will not work, you must clear registry, or reinstall win

appsworlmardan · 02-16-2017, 15:39

Using of realterm damage my dongle

YellowBoss · 02-16-2017, 16:58

Quote:

Originally Posted by appsworlmardan

Using of realterm damage my dongle

Another supporter told that you have got an answer in other thread.
So you must read an answer in other your thread.

appsworlmardan · 02-18-2017, 16:33

I can't use cm2 because my problem is still
Pending no one helped me I think the problem
Is very difficult not solve if no one helped me
I am wait for two days more if no
Response I will buy a new cm2

YellowBoss · 02-18-2017, 17:09

Quote:

Originally Posted by appsworlmardan

I can't use cm2 because my problem is still
Pending no one helped me I think the problem
Is very difficult not solve if no one helped me
I am wait for two days more if no
Response I will buy a new cm2

Another supporter told that you have got an answer in other thread.
So you must read an answer in your other thread.

appsworlmardan · 02-25-2017, 09:31

by respose of InfinitySupport
my problem is solved i buy a new
PLUG & play cardreader from ********* 1000pkr
insert smart card to the new one
and update it by dongle manager
its succsessfully done.

02-15-2017, 08:59	#1 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	dongle is blocked sir dear sir, my cm2 dongle is blocked i update the dongle manager log are that Box/Dongle type selected: Main Infinity-Box/Dongle Box/Dongle found: Main Infinity-Box/Dongle ---------- Process started: 15/02/2017 11:50:01 ---------- DongleManager [Infinity-Box] v1.67 [15/02/2017 11:50:01] PC HWID: 0038998500DB10F2E37E58DABBADD494 Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000E55E12BF4082 Type: Main Infinity-Box/Dongle S/N: BD7CE55E Version: 0135.02 Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 i checked this in this tread http://forum.gsmhosting.com/vbb/f641...53/index2.html problem not solved is there expert to fix my problem

02-15-2017, 09:53	#2 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	plz team helped me yellowboss infinityhelp plz

02-15-2017, 17:28	#3 (permalink)
InfinitySupport Product Manager Join Date: Mar 2005 Location: infinity-box Posts: 38,635 Member: 130995 Status: Offline Thanks Meter: 35,227	alrwady answered and fixed. you must stop to created multiple posts

02-16-2017, 07:54	#4 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	dear sir i already do it but my problem not solved i helped many people but this time no one to helped me

02-16-2017, 13:08	#6 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	i have flexihub intalled

02-16-2017, 15:39	#8 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	Using of realterm damage my dongle

02-18-2017, 16:33	#10 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	I can't use cm2 because my problem is still Pending no one helped me I think the problem Is very difficult not solve if no one helped me I am wait for two days more if no Response I will buy a new cm2

02-25-2017, 09:31	#12 (permalink)
appsworlmardan No Life Poster Join Date: Oct 2013 Location: MajeedGsm Posts: 578 Member: 2046498 Status: Offline Sonork: 100.1676751 Thanks Meter: 162	by respose of InfinitySupport my problem is solved i buy a new PLUG & play cardreader from ********* 1000pkr insert smart card to the new one and update it by dongle manager its succsessfully done.