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Old 02-25-2015, 09:34   #1 (permalink)
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Dongle cant be found: Card with specified AID not found


im having this problem when trying to upgrade firmware in dongle manager and stuck Checking Dongle Identification...

please help me infinity team to solve my problem
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Old 02-25-2015, 10:03   #2 (permalink)
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please Infinity support team NEED HELP
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Old 02-25-2015, 10:13   #3 (permalink)
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Hello,
Why are you trying to upgrade firmware? It's not required until software asks for it or you buy any activation.
Try to clean your smart card and reinsert it in dongle and run software again.
Use latest Dongle Manager from here- Dongle Manager
And also install proper driver for your card reader.
Br.
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Old 02-25-2015, 10:20   #4 (permalink)
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I just bought an activation for Chinese Miracle 2 that's why The Software ask me to Upgrade Firmware.

and also I used the latest Dongle manager that I downloaded here
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Old 02-25-2015, 10:39   #5 (permalink)
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[IMG][/IMG]

I downloaded the Dongle manager in IOS

upon upgrading the box it stuck in Checking Dongle Identification...

then I restart my pc then try again to connect and now the problem is Dongle cant be found: Card with specified AID not found
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Old 02-25-2015, 10:41   #6 (permalink)
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Old 02-25-2015, 11:15   #7 (permalink)
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Problem solve,, Thank You so Much Infinity Support team
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Old 02-25-2015, 15:40   #8 (permalink)
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Originally Posted by crossroads20 View Post
Problem solve,, Thank You so Much Infinity Support team
pre nag pa activate ka narin pala kaya pala nagtanung ka sa akin nun jejeje sulit yan

Last edited by Code:L.A 22; 02-25-2015 at 15:45.
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Old 09-12-2018, 14:35   #9 (permalink)
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nend help

Quote:
Originally Posted by crossroads20 View Post
Problem solve,, Thank You so Much Infinity Support team
bro how to solv i have also this problm
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Old 09-12-2018, 15:52   #10 (permalink)
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Originally Posted by adnan sarwar View Post
bro how to solv i have also this problm
what is your this problem ?
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Old 07-11-2020, 18:27   #11 (permalink)
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Hi kindly help me with my infinity box, one day just to notice that the box started to write "Dongle can't be found:
Card with specified AID is not found". i tried to use a different reader still the problem continued. it seems the card is completely dead. asking for your advice
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Old 07-11-2020, 20:56   #12 (permalink)
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Hi kindly help me with my infinity box, one day just to notice that the box started to write "Dongle can't be found:
Card with specified AID is not found". i tried to use a different reader still the problem continued. it seems the card is completely dead. asking for your advice
Hello,

Try to connect Dongle to another PC
Try to insert Smart-Card into another Card-Reader or Box

If problem still exist:
​- Remove Smart-Card from Card-Reader
- Clean Smart-Card contacts
- Try to use hot air gun and heat Smart-Card
- Insert Smart-Card back to Card-reader​

Result ?
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Old 07-12-2020, 19:20   #13 (permalink)
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i have tried what you have advised nothing seem to be working out. i have used someone else's card in my box its working. i believe its the card which has the problem.
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Old 07-13-2020, 10:18   #14 (permalink)
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Originally Posted by klassen View Post
i have tried what you have advised nothing seem to be working out. i have used someone else's card in my box its working. i believe its the card which has the problem.
In this case the only way - buy new dongle


If your card has additional activations on it here is an information about activation transfer - https://www.infinity-box.com/doc/?r=20
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