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Old 05-01-2008, 13:12   #1 (permalink)
Freak Poster
 
Join Date: Jun 2004
Age: 64
Posts: 148
Member: 70663
Status: Offline
Thanks Meter: 6
Dongle Data Damage, Error Code # 32


plz help
box problem DONGLE DATA DAMAGE, ERROR CODE # 32

donglemanager:
read smart card
Dongle serial No (S/N): ******xx
Firmware version: 010E.02
Dongle identification data damaged, error code #32
"UK edition" status: Off
Last launched application: 001F v.0207
Additional activated modules:
- 04: Pin-Finder Adapter
Support area: http://www.infinity-box.com
- Username: *********
- Password: *********
Dongle parameters checksum: 6F4E74

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.

uk editionChange status...
"UK edition" option not supported in current dongle firmware
Please, upgrade dongle.
Operation finished
active module
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ******x, Firmware: 010E.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]
e-mail send for this adresse
plz help
thanks
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Old 05-01-2008, 13:14   #2 (permalink)
Product Manager
 
Join Date: Mar 2005
Location: infinity-box
Posts: 38,635
Member: 130995
Status: Offline
Thanks Meter: 35,227
Quote:
Originally Posted by chaker View Post
plz help
box problem DONGLE DATA DAMAGE, ERROR CODE # 32

donglemanager:
read smart card
Dongle serial No (S/N): ******xx
Firmware version: 010E.02
Dongle identification data damaged, error code #32
"UK edition" status: Off
Last launched application: 001F v.0207
Additional activated modules:
- 04: Pin-Finder Adapter
Support area: http://www.infinity-box.com
- Username: D2C1170A
- Password: ZGNTcipv
Dongle parameters checksum: 6F4E74

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.

uk editionChange status...
"UK edition" option not supported in current dongle firmware
Please, upgrade dongle.
Operation finished
active module
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: 3968F100, Firmware: 010E.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]
plz help
thaks
Hello,

Please, give me two answers:

1. Did you tried to make "search" in this forum regarding your problem ?
2. Did you tried to read your own message before post it here ?
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Old 05-01-2008, 13:24   #3 (permalink)
Freak Poster
 
Join Date: Jun 2004
Age: 64
Posts: 148
Member: 70663
Status: Offline
Thanks Meter: 6
thank you Mister for your answer I have to seek but I do not have result and forgive my English
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Old 05-02-2008, 15:05   #4 (permalink)
Freak Poster
 
Join Date: Jun 2004
Age: 64
Posts: 148
Member: 70663
Status: Offline
Thanks Meter: 6
box ok problem solved thank you sir
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