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Old 01-28-2009, 10:45   #1 (permalink)
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dongle data damaged


hi sir
i have problem in my infinitybox get error
"dongle data damaged ,error code#65"

and my sn:59F3:0112
reply me urgent
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Old 01-28-2009, 13:01   #2 (permalink)
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How to repair "Error code #32, #65":

. uninstall any kind of usb-sharing software
. reboot PC
. make "Read S/N" operation via DongleManager
. contact to [email protected] and explain the problem so detailed as possible, attach full dongle details in your mail
. after you have got a confirmation that your dongle is not blocked forever (hope you will be able to get this confirmation): upgrade your dongle firmware with DongleManager
. never use any kind of usb-sharing software with Infinity-Box to avoid FOREVER BLOCKED dongle !
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Old 01-28-2009, 13:25   #3 (permalink)
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This error is caused not only by using usb share service with it but even EXISTENCE of usb sharing while using infinity (in fact you don't share infinity dongle but dongle data are being damaged). I have the same problem - I used usb sharing of some legacy device while using chinese miracle and result is "Error code #65"

BR
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Old 01-28-2009, 13:43   #4 (permalink)
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Quote:
Originally Posted by ceedee View Post
This error is caused not only by using usb share service with it but even EXISTENCE of usb sharing while using infinity (in fact you don't share infinity dongle but dongle data are being damaged). I have the same problem - I used usb sharing of some legacy device while using chinese miracle and result is "Error code #65"

BR
Hello,

I think it's better to be little bit more more paranoid than see software shared everywhere.
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Old 01-28-2009, 13:49   #5 (permalink)
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Quote:
Originally Posted by InfinitySupport View Post
Hello,

I think it's better to be little bit more more paranoid than see software shared everywhere.

Yes, you're right. Don't get me wrong. It's better to protect software than fighting with clones or sth like clowd unlocking. It's warning for users - don't use usb sharing software while using infinity software, because your dongle will be damaged. And don't even think about it ;-). I'm curious what suprises are hidden in other products.

BTW I already sent an email with my serial - I hope it can be fixed soon.

BR
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