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Old 06-17-2008, 16:12   #1 (permalink)
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Dongle and database data mismatch problem


i have problem with my infinity box +pin finder
here is log during update erorr


Process started:8:57:33 PM----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Server connection successfully established.
S/N: ***xx***, Firmware: 010F.02
Authenticating on server...
Authentication successfull.
Checking upgrade client version...
Your upgrade client is up-to-date.
Checking Dongle Identification...
Identification check error: Server reported error:[0034] Dongle and database data mismatch, errorcode #02. Contact to [email protected]



here is the smart card readed logs here no user name and password

Dongle serial No (S/N): ******xx
Firmware version: 010F.02
Smart-card status: activated
"UK edition" status: Off
Last launched application: 0000 v.0000
Support area: http://www.infinity-box.com
- Username:
- Password
:
Probably dongle data damaged, contact to support !
Dongle parameters checksum: 632725

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.

Last edited by InfinityHelp; 06-18-2008 at 17:58.
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Old 06-18-2008, 07:25   #2 (permalink)
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i am still waitting here for my answar...........
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Old 06-18-2008, 08:25   #3 (permalink)
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Dear Friend,

I am very sad to say, but you are another one happy man from "2 weeks blocked" club.
Why so ? Because you did not read advices given to you by software and you shared private data in public forum instead of contact to support persons by e-mail: [email protected]

Please, next time read text that you can see in software more detailed.

Good luck !

p.s.
more information is here: http://forum.gsmhosting.com/vbb/showthread.php?t=551985
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Old 06-18-2008, 08:47   #4 (permalink)
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so this mean i shuold wait for 2 weeks ?
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Old 06-18-2008, 10:08   #5 (permalink)
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Or Buy another Box ,
This is Unfair
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Old 06-19-2008, 09:42   #6 (permalink)
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Quote:
Originally Posted by MrDevil View Post
Or Buy another Box ,
This is Unfair

don’t use this word unfair
about the world best team and also fair team in the gsm world
now my box is ok working fine
but that was happened by my mistake so why I blame to the best team

anyway thanks the world greatest team in GSM field
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