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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Infinity-Box

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Old 06-26-2020, 15:35   #1 (permalink)
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Dongle identification data damaged


Dongle misconfiguration I lost fault file

=== DongleManager [Infinity] v1.80 [25/06/2020 21:17:38] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BB9F1A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1E27BB9F
Firmware version: 0144.02
=== Process started: 25/06/2020 21:17:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
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Old 06-26-2020, 15:50   #2 (permalink)
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Quote:
Originally Posted by raxhidjaved6 View Post
Dongle misconfiguration I lost fault file

=== DongleManager [Infinity] v1.80 [25/06/2020 21:17:38] ===
Box/Dongle type selected: Infinity-Box/Dongle
Card-Reader: Generic EMV Smartcard Reader 0
HWID: 0000BB9F1A224082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 1E27BB9F
Firmware version: 0144.02
=== Process started: 25/06/2020 21:17:40 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Update dongle firmware now
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