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07-28-2020, 15:51
| #1 (permalink) |
| Junior Member  Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | Dongle issue 70 Plz Help === DongleManager [Infinity] v1.80 [28-Jul-20 20:34:07] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Generic EMV Smartcard Reader 0 HWID: 0000C67918434082 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 3D4BC679 Firmware version: 0144.02 === Process started: 28-Jul-20 20:34:08 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 |
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07-28-2020, 22:01
| #2 (permalink) | |
| Product Supporter  Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
There is a software conflict with the next application(s): C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe What to do: 1. Delete or rename files (see above) 2. Reboot PC 3. Delete fault.bn file 4. Update dongle firmware with DongleManager now 5. Run Infinity software. | |
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07-29-2020, 17:19
| #3 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | Cm2 Quote:
Sir , Same probme ,what can i do  | |
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07-29-2020, 18:22
| #4 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
Problem is not serious ! Your PC has some kind of incompatibility or maybe you are using some kind of incomparible software. Infinity Team supporters will help you to fix your PC ! STEP 1: go to folder C:\InfinityBox\CM2MT2\ or C:\InfinityBox\CM2SP2\ STEP 2: find file fault.bin STEP 3: upload file to https://mega.nz/ or send to support via e-mail - https://www.infinity-box.com/contact/ | |
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07-30-2020, 11:41
| #5 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | Smart-Card misconfiguration Contact to support Quote:
[email protected] +88 01711225274 | |
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07-30-2020, 12:50
| #6 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
you have the same issue not first time and this means your PC must be re-configured it's very bad that you don't give file because with file we can solve the problem in minutes but without file it may takes days. ok, let's start ! STEP 1: Download and run Sysinternals Process Explorer - https://download.sysinternals.com/fi...ssExplorer.zip STEP 2: Run procexp64.exe STEP 3: go to menu File -> Save STEP 4: Save file STEP 5: Copy/paste file content here | |
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07-31-2020, 03:56
| #7 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | cm2 misconfigaretion Quote:
procexp64 this file 64bit ,my oparating system 32bit .i need procexp32 bit plz send link | |
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07-31-2020, 11:13
| #8 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | cm2 misconfigaretion Quote:
procexp64 this file 64bit ,my oparating system 32bit .i need procexp32 bit plz send link | |
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07-31-2020, 11:15
| #9 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
one is procexp.exe for x32 and another one procexp64.exe for x64 | |
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08-01-2020, 06:54
| #10 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | Quote:
Process CPU Private Bytes Working Set PID Description Company Name System Idle Process 95.85 0 K 24 K 0 System 0.12 132 K 920 K 4 Interrupts 0.35 0 K 0 K n/a Hardware Interrupts and DPCs smss.exe 520 K 1,172 K 240 csrss.exe < 0.01 3,272 K 5,004 K 336 csrss.exe 0.29 2,612 K 6,996 K 384 wininit.exe 1,696 K 4,584 K 392 services.exe 0.01 5,876 K 9,664 K 484 svchost.exe 0.01 4,848 K 9,824 K 592 Host Process for Windows Services Microsoft Corporation WmiPrvSE.exe 7,780 K 11,724 K 376 WmiPrvSE.exe 2,900 K 6,304 K 692 explorer.exe 17,512 K 25,112 K 3836 Windows Explorer Microsoft Corporation dllhost.exe 2,400 K 5,912 K 5720 COM Surrogate Microsoft Corporation svchost.exe 4,620 K 8,288 K 672 Host Process for Windows Services Microsoft Corporation svchost.exe 25,224 K 26,928 K 764 Host Process for Windows Services Microsoft Corporation audiodg.exe 15,940 K 15,568 K 2268 svchost.exe 0.25 106,900 K 111,780 K 796 Host Process for Windows Services Microsoft Corporation dwm.exe 2,020 K 6,128 K 1348 Desktop Window Manager Microsoft Corporation svchost.exe < 0.01 26,668 K 43,812 K 820 Host Process for Windows Services Microsoft Corporation taskeng.exe 1,956 K 5,072 K 3468 svchost.exe < 0.01 9,836 K 16,920 K 956 Host Process for Windows Services Microsoft Corporation svchost.exe < 0.01 34,072 K 35,900 K 116 Host Process for Windows Services Microsoft Corporation spoolsv.exe 6,776 K 11,576 K 816 Spooler SubSystem App Microsoft Corporation svchost.exe < 0.01 11,744 K 13,784 K 268 Host Process for Windows Services Microsoft Corporation taskhost.exe 8,748 K 10,016 K 1284 Host Process for Windows Tasks Microsoft Corporation SearchIndexer.exe < 0.01 30,764 K 21,996 K 1916 Microsoft Windows Search Indexer Microsoft Corporation svchost.exe < 0.01 7,456 K 17,284 K 1884 Host Process for Windows Services Microsoft Corporation wmpnetwk.exe < 0.01 7,268 K 4,132 K 248 Windows Media Player Network Sharing Service Microsoft Corporation svchost.exe 64,536 K 29,440 K 2368 Host Process for Windows Services Microsoft Corporation AvastSvc.exe 0.01 47,584 K 144,508 K 1688 avast! Service ALWIL Software svchost.exe 1,992 K 5,368 K 1628 Host Process for Windows Services Microsoft Corporation taskhost.exe 3,968 K 5,112 K 2220 ByteFenceService.exe < 0.01 48,384 K 1,832 K 1528 ByteFence Anti-Malware Byte Technologies LLC rtop_svc.exe 2,448 K 5,668 K 2272 ByteFence Real-time Protection Service Byte Technologies LLC. rtop_bg.exe 0.01 1,548 K 5,708 K 4600 ByteFence Real-time Protection Background Process Byte Technologies LLC. WmiApSrv.exe 1,892 K 5,112 K 4008 WMI Performance Reverse Adapter Microsoft Corporation lsass.exe 5,608 K 11,664 K 492 Local Security Authority Process Microsoft Corporation lsm.exe 2,712 K 4,292 K 500 winlogon.exe < 0.01 3,148 K 7,316 K 420 explorer.exe 0.01 58,692 K 89,012 K 1356 Windows Explorer Microsoft Corporation wrar393.exe 14,084 K 21,080 K 2408 procexp.exe 2,596 K 6,720 K 4488 Sysinternals Process Explorer Sysinternals - www.sysinternals.com procexp64.exe 1.80 18,320 K 33,804 K 3860 Sysinternals Process Explorer Sysinternals - www.sysinternals.com AvastUI.exe 0.01 9,652 K 7,340 K 264 urbrowser.exe 0.03 103,892 K 183,472 K 2864 urbrowser.exe 2,516 K 7,220 K 3200 urbrowser.exe 2,160 K 6,308 K 648 urbrowser.exe 41,660 K 56,140 K 2972 urbrowser.exe 8,400 K 15,308 K 2152 urbrowser.exe < 0.01 24,740 K 62,064 K 2712 UR The Adaptive Bee team urbrowser.exe 0.34 27,352 K 52,148 K 3420 UR The Adaptive Bee team urbrowser.exe 21,948 K 41,544 K 2688 UR The Adaptive Bee team urbrowser.exe 0.81 45,228 K 81,456 K 2496 UR The Adaptive Bee team urbrowser.exe 23,236 K 50,560 K 3768 UR The Adaptive Bee team urbrowser.exe 20,920 K 37,736 K 1368 UR The Adaptive Bee team urbrowser.exe 18,116 K 33,652 K 3556 UR The Adaptive Bee team urbrowser.exe 22,776 K 40,896 K 3320 UR The Adaptive Bee team urbrowser.exe 0.03 94,400 K 397,428 K 4148 UR The Adaptive Bee team urbrowser.exe 138,872 K 159,792 K 4920 UR The Adaptive Bee team urbrowser.exe 12,692 K 15,180 K 4864 UR The Adaptive Bee team urbrowser.exe < 0.01 41,848 K 74,812 K 4460 UR The Adaptive Bee team urbrowser.exe 0.03 38,040 K 61,112 K 4164 UR The Adaptive Bee team urbrowser.exe 0.02 39,020 K 78,500 K 3764 UR The Adaptive Bee team urbrowser.exe 66,604 K 110,932 K 912 UR The Adaptive Bee team urbrowser.exe 39,640 K 92,108 K 2744 UR The Adaptive Bee team urbrowser.exe 14,192 K 22,568 K 4496 UR The Adaptive Bee team ByteFence.exe < 0.01 314,400 K 128,164 K 332 | |
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08-01-2020, 07:56
| #11 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe Have you found it ? | |
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08-01-2020, 08:10
| #12 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | cm2 misconfiguration Quote:
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08-01-2020, 08:17
| #13 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
result ? | |
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08-01-2020, 08:59
| #14 (permalink) | |
| Junior Member Join Date: Aug 2010 Location: Bangladesh, Bagerhat.
Posts: 37
Member: 1378819 Status: Offline Thanks Meter: 4 | Quote:
i dont understand uble check. im new user. u have any other option for this problem. | |
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08-01-2020, 09:28
| #15 (permalink) | |
| Product Supporter Join Date: May 2005 Location: uae
Posts: 29,245
Member: 148515 Status: Offline Thanks Meter: 19,534 | Quote:
potatoes traders can not repair mobile phones Only good educated technicians can do the job. I know you are very experienced user so you must do the next: 1. uninstall AVAST 2. delete the next files from your PC C:\program files (x86)\intel\bluetooth\devmonsrv.exe C:\program files (x86)\intel\intel(r) usb 3.0 extensible host controller driver\application\iusb3mon.exe C:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files (x86)\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe C:\program files\via xhci uasp utility\usb3monitor.exe 3. reboot PC 4. update dongle firmware | |
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