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09-04-2017, 18:52 | #1 (permalink) |
Freak Poster Join Date: Jun 2007 Location: Tunisia
Posts: 268
Member: 520537 Status: Offline Thanks Meter: 230 | dongle is misconfig !!! help infinity team Erreur update firmware === DongleManager [Infinity] v1.70 [04/09/2017 15:18:53] === Box/Dongle type selected: Infinity-Box/Dongle Card-Reader: Axalto e-gate 0 HWID: 000479DDFF021982 Box/Dongle found: Infinity-Box/Dongle Reading... Serial No (S/N): 47C979DD Firmware version: 0136.02 === Process started: 04/09/2017 15:18:58 === Connecting to server Server connection successfully established Checking DongleManager version... Your DongleManager is up-to-date Checking Dongle Identification... Authenticating on server... Authentication stage error: Server answer:[0031] Dongle identification data damaged. Contact to http://www.infinity-box.com/support/?r=2 **************************** =====) when I launch the software I get the below error: Smart-card misconfiguration. Contact Support please help me . I need work with box cm2 urgent.......... Thanks in advance |
09-04-2017, 20:12 | #2 (permalink) |
Product Supporter Join Date: Jun 2009 Location: private
Posts: 36,563
Member: 1043909 Status: Offline Thanks Meter: 60,992 | To avoid software conflicts in future please do not use "Hexframe" at the same time with Infinity software. What to do now: - Install latest Infinity software updates - Run DongleManager - Update Dongle firmware |
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